At a Glance
- Tasks: Lead the strategy and growth of a $10M B2B e-commerce channel.
- Company: Join PerkinElmer, a leader in scientific solutions with a mission for a healthier world.
- Benefits: Remote work, competitive salary, and opportunities for professional development.
- Other info: Collaborate with cross-functional teams and manage external vendors for innovative solutions.
- Why this job: Drive impactful e-commerce strategies and enhance customer experiences in a dynamic environment.
- Qualifications: 5+ years in B2B e-commerce management and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Role Purpose
Lead the strategy, development, and performance of a ~$10M B2B e-commerce channel. Drive double-digit annual growth through platform optimization, data-driven insights, and strong cross-functional collaboration. Own the end-to-end customer experience and continuous improvement of digital engagement and conversion.
Key Responsibilities
- Lead development and execution of e-commerce growth strategies to achieve double-digit revenue growth.
- Own the e-commerce platform roadmap, prioritising features based on customer VOC, business value, and technical feasibility.
- Partner with marketing, product management, and commercial teams to align growth initiatives and execution.
- Manage relationships with external development vendors and solution partners.
- Establish governance and reporting frameworks, including GA4 analytics and KPI tracking.
- Improve customer experience using VOC insights, surveys, A/B testing, and engagement metrics.
- Collaborate with marketing to increase traffic and conversion through SEO, UI/UX optimisation, and campaigns.
- Oversee product catalog management, including taxonomy, attributes, imagery, and supporting documentation.
- Ensure accuracy and consistency of product and marketing content across the platform.
- Drive day-to-day platform operations, including technical issue resolution and content updates.
- Monitor market trends, competitor strategies, and emerging technologies to inform innovation.
Critical Skills & Qualifications
- Strong analytical capability with a data-driven approach to decision-making.
- Proven ownership and accountability for delivering measurable growth outcomes.
- Experience managing modern B2B e-commerce platforms (Salesforce preferred).
- Solid understanding of website UI/UX principles and conversion optimisation.
- Experience with digital marketing fundamentals including SEO and campaign execution.
- Strong communication and interpersonal skills with ability to influence stakeholders.
- Experience working cross-functionally with marketing, product, and commercial teams.
- Proficiency with analytics tools (e.g., GA4) and KPI reporting.
- Experience managing external vendors and technical partners.
Preferred
- Experience with product management or strategic marketing.
- Background in pharmaceutical, life sciences, or analytical instrumentation industries.
- Experience executing A/B testing and customer feedback programmes.
- Familiarity with marketing automation or personalisation tools.
Experience & Education
- Years of experience: 5+ years managing an online B2B store.
- Education / equivalent experience: Bachelor’s degree in Business, Marketing, Digital, or related field, or equivalent practical experience.
Sr Manager, eCommerce employer: PerkinElmer
At PerkinElmer, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our remote working model in the UK allows for flexibility while providing employees with opportunities for professional growth and development within a company dedicated to advancing science for a healthier world. Join us to be part of a team that values your contributions and supports your career aspirations in a meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land Sr Manager, eCommerce
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like PerkinElmer are looking for when hiring for a Sr Manager, eCommerce.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to PerkinElmer for the Sr Manager, eCommerce, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at PerkinElmer as a Sr Manager, eCommerce, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out PerkinElmer’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Sr Manager, eCommerce.
We think you need these skills to ace Sr Manager, eCommerce
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at PerkinElmer, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with PerkinElmer's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at PerkinElmer. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at PerkinElmer
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that PerkinElmer uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at PerkinElmer. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
