Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead customer service activities and manage order processing for a dynamic team.
- Company: Established manufacturing firm with a strong reputation in Mansfield.
- Benefits: Competitive salary, supportive work environment, and opportunities for career advancement.
- Why this job: Make a real difference in customer satisfaction while leading a dedicated team.
- Qualifications: 7–10 years of experience in customer service and proven supervisory skills.
- Other info: Join a vibrant team in a fast-paced manufacturing setting.
The predicted salary is between 36000 - 60000 £ per year.
A well-established manufacturing firm based in Mansfield seeks an experienced Customer Services & Order Processing Supervisor. This role involves leading daily customer service activities while managing one team member.
Responsibilities include:
- Ensuring timely order processing
- Handling customer enquiries
- Maintaining high customer satisfaction levels
Candidates should have 7–10 years of relevant experience and proven supervisory skills. This position combines operational tasks with team management in a dynamic environment.
Customer Services & Order Processing Lead in Mansfield employer: PerkinElmer
Contact Detail:
PerkinElmer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services & Order Processing Lead in Mansfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Services & Order Processing Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and team management. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it aligns with the job description.
✨Tip Number 3
Showcase your leadership skills during interviews! Be ready to share specific examples of how you've successfully managed teams and improved customer satisfaction in your previous roles. This will help you stand out as a strong candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Services & Order Processing Lead in Mansfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and order processing. We want to see how your skills match the role, so don’t be shy about showcasing your supervisory experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've led teams and improved customer satisfaction in the past.
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just duties. We love numbers, so if you’ve improved order processing times or customer satisfaction scores, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at PerkinElmer
✨Know the Company Inside Out
Before your interview, do some homework on the manufacturing firm. Understand their products, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to discuss your supervisory experience. Think of specific examples where you've successfully led a team, resolved conflicts, or improved processes. Highlighting these experiences will demonstrate your capability to lead effectively.
✨Prepare for Customer Scenarios
Expect questions about handling customer enquiries and ensuring satisfaction. Prepare scenarios where you've turned a negative customer experience into a positive one. This will showcase your problem-solving skills and commitment to customer service excellence.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team's dynamics, the company's approach to customer service, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
