At a Glance
- Tasks: Coordinate and maintain laboratory equipment, ensuring it's always operational.
- Company: Join a dynamic team in a leading scientific environment in Whitechapel, London.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of a collaborative team making a real impact in the lab environment.
- Qualifications: 2+ years in a lab setting, strong analytical skills, and excellent communication.
- Other info: Ideal for those passionate about science and eager to enhance their career.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We are looking for a Technical Scientific Equipment Co-ordinator (SEC) to join our Laboratory Support Administration Team based on a client\’s site in Whitechapel, London. The successful candidate will be responsible for first line fix and triage of basic laboratory equipment utilising support from equipment manufacturers and third parties to ensure availability of lab equipment at all times.
- Support with the hosting of third-party contractors visiting site for repair/maintenance of scientific equipment
- Act as the first line triage/response for equipment repairs prior to escalation to suppliers.
- Support with the co-ordination/escalation of issues to equipment manufacturers/contractors for both lab equipment as required.
- Act as part of the site team in ensuring that all relevant QHSE processes pertaining to contractor management are met at all times and that the site remains audit ready.
- Create, manage and review supporting documentation e.g. service reports
- Monitor the performance of the scientific equipment and systems using Key Performance Indicators to instigate improvements and influence changes
- Build-up and maintain client relationships
- Attend client meetings to review on-going performance, areas for continual improvement.
- Support CAPEX site assessments and Change controls associated to Laboratory change
- Ensure prompt, flexible, customer focused equipment support whilst maintaining compliance with statutory, regulatory and engineering standards
- To take reasonable care for the health and safety of themselves and of other persons who could be affected by their acts or omissions.
- To report any accidents or near misses that they experience, or witness, to their Line Management.
- To co-operate and assist in all aspects of health and safety procedures introduced by management for their well-being.
- To maintain a good standard of Laboratory keeping throughout their areas of work.
Qualifications
- 2+ years\’ experience within the Laboratory environment/Pharmaceutical sector
- Very strong analytical skills with proven ability to break down and solve complex problems in a logical and structured approach.
- Front of house or hosting experience
- PC literate in Microsoft packages (Word, Excel, PowerPoint etc)
- Strong relationship management and excellent communication skills/influencing skills
- Ability to work to own initiative but team orientated and able to work with minimal supervision
- Strong written and verbal communication skills
- Robust and assertive attitude towards achieving results and motivating team members.
- High customer focus
Desirable
- Be familiar or had direct interactions with equipment OEM\’s relating to Lab equipment.
- QHSE knowledge or qualification
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Technical Scientific Equipment Co-ordinator employer: PerkinElmer, Inc.
Contact Detail:
PerkinElmer, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Scientific Equipment Co-ordinator
✨Tip Number 1
Familiarise yourself with the specific laboratory equipment mentioned in the job description. Understanding how these tools work and their common issues will help you stand out during interviews, as you'll be able to discuss your hands-on experience and problem-solving skills.
✨Tip Number 2
Network with professionals in the pharmaceutical and laboratory sectors. Attend industry events or join relevant online forums to connect with people who can provide insights into the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Brush up on your QHSE knowledge. Since the role involves compliance with health and safety standards, demonstrating your understanding of these processes can give you an edge over other candidates.
✨Tip Number 4
Prepare for potential scenario-based questions in the interview. Think about past experiences where you've successfully managed equipment issues or improved processes, as this will showcase your analytical skills and customer focus.
We think you need these skills to ace Technical Scientific Equipment Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in laboratory environments and your analytical skills. Emphasise any previous roles where you managed equipment or supported contractors, as this aligns closely with the job requirements.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your problem-solving abilities and customer focus, as well as your familiarity with QHSE processes.
Highlight Communication Skills: Since strong communication and relationship management skills are crucial for this position, provide examples in your application of how you've successfully interacted with clients or managed teams in the past.
Showcase Technical Proficiency: Detail your proficiency with Microsoft Office packages and any direct interactions with equipment manufacturers. This will show that you have the technical skills necessary to excel in the role.
How to prepare for a job interview at PerkinElmer, Inc.
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of laboratory equipment and the specific technologies used in the industry. Be prepared to discuss any relevant experience you have with troubleshooting or maintaining scientific equipment.
✨Demonstrate Problem-Solving Skills
Since the role involves triaging and resolving equipment issues, be ready to share examples of how you've approached complex problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Highlight Communication Abilities
Strong communication skills are essential for this position. Prepare to discuss how you've effectively communicated with team members, clients, or contractors in previous roles, especially in high-pressure situations.
✨Emphasise Customer Focus
This role requires a high level of customer service. Think of instances where you've gone above and beyond to meet client needs or improve service delivery, and be ready to share these stories during your interview.