Global Customer & Shared Services Leader

Global Customer & Shared Services Leader

Full-Time 80000 - 120000 Β£ / year (est.) No working from home possible
PerkinElmer, Inc.

At a Glance

  • Tasks: Lead global customer services and enhance operational consistency for an innovative laboratory service.
  • Company: PerkinElmer, Inc., a leader in laboratory services with a focus on customer experience.
  • Benefits: Income protection, private medical insurance, and performance-related incentives.
  • Other info: Join a forward-thinking company with opportunities for professional growth.
  • Why this job: Make a significant impact on customer experience in a dynamic and supportive environment.
  • Qualifications: 8+ years of experience in customer services and contract lifecycle management.

The predicted salary is between 80000 - 120000 Β£ per year.

PerkinElmer, Inc. is looking for a Director of Global Customer & Shared Services Operations based in England. This role oversees centralized functions supporting the Laboratory Service business, driving operational consistency and enhancing customer experience across the contract-to-cash lifecycle.

Ideal candidates will have over 8 years of experience in related fields and a strong foundation in contract lifecycle management.

The position offers a range of benefits including income protection insurance, private medical insurance, and performance-related incentives.

Global Customer & Shared Services Leader employer: PerkinElmer, Inc.

PerkinElmer, Inc. is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in England. With comprehensive benefits such as income protection and private medical insurance, alongside performance-related incentives, employees are encouraged to thrive both personally and professionally. The company fosters a collaborative environment where innovation is celebrated, making it an ideal place for those seeking meaningful and rewarding careers in customer service operations.

PerkinElmer, Inc.

Contact Details:

PerkinElmer, Inc. Recruitment Team

We think you need these skills to ace Global Customer & Shared Services Leader

Operational Consistency
Customer Experience Enhancement
Contract Lifecycle Management
Leadership Skills
Strategic Planning
Process Improvement
Cross-Functional Collaboration