Perkbox in London or Sheffield is seeking a Customer Success Manager to own a mid-market portfolio and drive health, adoption and retention across our platform. You'll work closely with a Contract Manager to secure renewals and identify expansion opportunities.
You will use data and CRM insights to prioritise engagement, run business reviews, and build strong relationships with senior stakeholders. This role combines strategic thinking with hands-on relationship management in a fast-growing SaaS
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Strategic CSM – Mid‑Market SaaS Growth & Retention employer: Perkbox
At Perkbox, we pride ourselves on being an exceptional employer, offering a dynamic work culture that champions employee wellbeing and growth. As a Bid Manager in London, you'll enjoy the autonomy to shape bid strategies while benefiting from our comprehensive support systems, including access to mental health services and a wealth of resources designed to enhance your professional journey. Join us to be part of a forward-thinking team that values innovation and inclusivity, ensuring you thrive both personally and professionally.
