Perkbox is seeking a Mid-Market Customer Success Manager to own a portfolio of 60+ mid-market accounts, driving engagement, retention and health. You’ll work alongside a contract manager focused on renewals and expansion, giving you autonomy to tailor approaches, invest time wisely, and strengthen long-term client value.
You’ll build relationships with multiple stakeholders, track usage, and push advocacy programs while maintaining high standards as priorities shift.
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Senior Mid‑Market Customer Success Manager — Hybrid London in Sheffield employer: Perkbox
At Perkbox, we pride ourselves on being an exceptional employer, offering a dynamic work culture that champions employee wellbeing and growth. As a Bid Manager in London, you'll enjoy the autonomy to shape bid strategies while benefiting from our comprehensive support systems, including access to mental health services and a wealth of resources designed to enhance your professional journey. Join us to be part of a forward-thinking team that values innovation and inclusivity, ensuring you thrive both personally and professionally.
