Perkbox is seeking a Customer Resolutions Advisor to be the escalation point for complex, regulated customer queries. You will own tickets from start to resolution, liaise with third-party suppliers, and apply product and compliance knowledge to deliver fair outcomes, especially for salary sacrifice schemes.
You will manage regulated conversations, document interactions, and support vulnerable customers while meeting KPIs and regulatory requirements.
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Regulated Benefits Resolutions Specialist in Sheffield employer: Perkbox
At Perkbox, we pride ourselves on being an exceptional employer, offering a dynamic work culture that champions employee wellbeing and growth. As a Bid Manager in London, you'll enjoy the autonomy to shape bid strategies while benefiting from our comprehensive support systems, including access to mental health services and a wealth of resources designed to enhance your professional journey. Join us to be part of a forward-thinking team that values innovation and inclusivity, ensuring you thrive both personally and professionally.
