Perkbox, a leading employee experience platform, seeks a Customer Resolutions Advisor to manage complex, regulated customer queries. You’ll own tickets from start to resolution, coordinating with third-party suppliers, ensuring fair outcomes in salary sacrifice schemes and other regulated benefits.
You’ll join a team focused on compliant, high-quality customer service, contributing to continuous improvement and meeting KPIs while working 8am–6pm, with some weekend shifts as part of a rotation.
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Customer Resolutions Pro — Regulated Benefits Expert in Sheffield employer: Perkbox
At Perkbox, we pride ourselves on being an exceptional employer, offering a dynamic work culture that champions employee wellbeing and growth. As a Bid Manager in London, you'll enjoy the autonomy to shape bid strategies while benefiting from our comprehensive support systems, including access to mental health services and a wealth of resources designed to enhance your professional journey. Join us to be part of a forward-thinking team that values innovation and inclusivity, ensuring you thrive both personally and professionally.
