Senior Counsellor

Overview

Does this sound like you? You’re an experienced counselling professional who thrives in a supportive, collaborative environment—where personal and professional growth is not just encouraged but expected. You’re motivated by the chance to make a real difference, both for clients and your team, and you’re ready to take on a role where leadership, compassion, and innovation go hand in hand.

You’re eager to lead, inspire, and nurture a team of counsellors, providing clinical supervision, mentorship, and a safe space for development. You’re passionate about helping others thrive, both within your team and the wider organisation, and you’re ready to be a visible and influential figure in a growing, impactful organisation.

What You’ll Be Doing (in a Nutshell)

As a Senior Counsellor in our EAP team, you’ll play a dual role of providing clinical expertise and leading a dedicated team of 8–10 counsellors. You’ll ensure the highest standard of care for clients while promoting the continuous development and well-being of your team.

You’ll deliver a confidential, 24/7 support service across various channels—telephone, virtual, and face-to-face—covering issues like depression, anxiety, stress, debt advice, and family matters. Your leadership will foster a culture of empathy, resilience, and clinical excellence.

Day To Day You Can Expect To:

• Lead and manage a team of 8–10 counsellors through regular supervision, performance reviews, and well-being check-ins.
• Deliver one-on-one clinical and peer supervision alongside case management.
• Carry a small caseload of clients, providing specialized interventions and support.
• Collaborate with Senior Managers to ensure adherence to TERC’s values and clinical standards.
• Organise induction training, ongoing development, and performance evaluations for new and existing team members.
• Support the continuous professional development (CPD) of your team through workshops and training sessions.
• Conduct risk assessments, develop risk management plans, and manage complex clinical cases with sensitivity and professionalism.
• Be part of the clinical on-call rota, ensuring comprehensive support is available when needed.
• Contribute to service development through innovative clinical practices and process improvements.
• Deliver post-incident support and interventions for staff following traumatic events.

Essential:

• Professional Registration
• Degree or equivalent experience in a health-related field
• Significant experience in managing and leading a counselling or clinical team
• Expertise in short-term, solution-focused interventions
• Strong skills in clinical decision-making, conflict resolution, and managing immediate client risk
• Excellent communication, problem-solving, and report-writing abilities
• Ability to motivate, develop, and nurture both individuals and teams
• A deep commitment to safeguarding, equality, and diversity in practice

Desirable:

• Postgraduate Diploma in a relevant field (e.g., trauma, group work, consultation)
• Formal training in clinical supervision
• Experience in multi-agency partnership work

Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to an enhanced DBS check.

We’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations. We’re happy to offer reasonable adjustments during our hiring process. Just let us know, and we’ll make it work for you. Your comfort and success matter to us!