Night Shift Counsellor Clinical · UK Remote ·
Night Shift Counsellor Clinical · UK Remote ·

Night Shift Counsellor Clinical · UK Remote ·

Part-Time 30000 - 42000 £ / year (est.) Home office possible
P

At a Glance

  • Tasks: Provide confidential telephonic support and assessment during night shifts.
  • Company: Join Perkbox Vivup, a leader in employee benefits and wellbeing solutions.
  • Benefits: Enjoy remote work, comprehensive training, and continuous professional development.
  • Why this job: Make a real impact by supporting individuals facing mental health challenges.
  • Qualifications: Level 4 Diploma in Counselling and membership with a professional body required.
  • Other info: Flexible interview process and commitment to inclusivity for all applicants.

The predicted salary is between 30000 - 42000 £ per year.

UK Remote |Part time | 36 hours –3 x 12 hour shifts

Does this sound like you?

You’re a psychological care clinician looking to embed yourself in an organisation that can support you and help you grow, both personally and professionally. You’d love to feel encouraged and appreciated from day one, with a comprehensive onboarding experience and training for your role.

Day to day you’ll benefit from one-to-one clinical and peer supervision and case management alongside a monthly programme to enable your continuous professional development.

It’s important to you that the company you’re part of is impactful and solves real-world problems. You’re looking for an opportunity to be highly visible and absolutely integral to the growth and success of the business.

What you’ll be doing (in a nutshell):

As a member of our EAP team, you’ll provide confidential, in-the-moment telephonic support and assessment services to employees of customer organisations during night shifts. You will support individuals facing challenges such as stress, anxiety, depression, financial concerns, and family issues.

In your role, you’ll utilise technology to stay connected with the team while working remotely, delivering structured counselling and psychological support within a stepped care model. You will help triage clients into appropriate internal and external support pathways while contributing to a culture of continuous learning and professional development.

Day to day you can expect to:

  • Accept referrals and assess clients using validated risk assessment tools.
  • Provide immediate emotional support, psychoeducation, and counselling interventions via telephone.
  • Offer guidance on support options, including internal psychological pathways and external resources such as CAB-style advice and national/local agencies.
  • Make informed decisions about the suitability of new referrals, ensuring alignment with TERC protocols.
  • Maintain accurate clinical records and contribute to data collection via CORE-Net.
  • Work collaboratively within a multidisciplinary team, ensuring stepped care arrangements are in place.
  • Support managers and key personnel in customer organisations with relevant client information as appropriate.
  • Operate within an inclusive, recovery-focused framework that respects diversity and equal opportunities.
  • To be successful you’ll have:

    • A minimum Level 4 Diploma in Counselling.
    • Registered or accredited membership with a professional body (e.g., BACP, NCS).
    • Experience in a fast-paced counselling or mental health environment.
    • Enhanced DBS (we can assist with processing if needed).

    Desirable but not essential:

    • Experience in Employee Assistance Programmes (EAP) or workplace mental health.
    • Familiarity with psychological assessment tools and stepped care approaches.

    Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to an enhanced DBS check.

    Why Perkbox Vivup?

    In an exciting stride forward for both organisations, employee benefits experts Perkbox and Vivup have joined forces to create a world-class benefits, wellbeing, and engagement platform.

    With over two decades of combined experience, our goal is to enable more organisations to better support and engage their employees — something which has become essential in the wake of a global pandemic and a hard-hitting cost-of-living crisis.

    From enhancing access to specialist mental health services to helping staff manage the cost of everyday essentials, our combined strengths and best-in-class solutions will create a super partnership that supports employees in all areas of life, at every stage of their career, both in and out of the workplace.

    As a combined entity, we can assist more employees than ever before to live and work better through our combined expertisein the public, private, SME, and corporate sectors. Today, we collectively support more than 4 million employees across 7,500 organisations through an enhanced range of benefits and engagement solutions. Our vision is to create healthy, happy and engaged workforces by reinventing employee benefits. Together, we’re positioned to revolutionise the employee benefits landscape, driving innovation, setting new standards, and shaping the future with transformative solutions that redefine wellbeing.

    The Interview Process

    Our interview process involves 3 main stages:

    • Application
    • 30 minutecall with a member of the TA team
    • 60-minute video call with Hiring Manager and one other team member

    Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on talent@vivup.co.uk

    We’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations

    We\’re happy to offer reasonable adjustments during our hiring process. Just let us know, and we\’ll make it work for you. Your comfort and success matter to us!

    #J-18808-Ljbffr

    Night Shift Counsellor Clinical · UK Remote · employer: Perkbox

    At Perkbox Vivup, we pride ourselves on being an exceptional employer that prioritises the growth and wellbeing of our employees. With a strong focus on professional development, comprehensive training, and a supportive work culture, we empower our Night Shift Counsellors to make a meaningful impact while enjoying the flexibility of remote work. Join us in revolutionising employee benefits and be part of a team that values diversity, inclusivity, and the importance of mental health support.
    P

    Contact Detail:

    Perkbox Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Night Shift Counsellor Clinical · UK Remote ·

    Tip Number 1

    Familiarise yourself with the specific challenges faced by employees in a workplace setting. Understanding issues like stress, anxiety, and financial concerns will help you demonstrate your empathy and readiness to support clients effectively during the interview.

    Tip Number 2

    Highlight any experience you have with telephonic counselling or remote support. Since this role involves providing support over the phone, showcasing your comfort and skills in this area can set you apart from other candidates.

    Tip Number 3

    Prepare to discuss your approach to using psychological assessment tools and the stepped care model. Being able to articulate how you would apply these methods in real scenarios will show your expertise and alignment with the company's values.

    Tip Number 4

    Research the company’s mission and values, especially their focus on employee wellbeing and engagement. Tailoring your responses to reflect how your personal values align with theirs can make a strong impression during the interview process.

    We think you need these skills to ace Night Shift Counsellor Clinical · UK Remote ·

    Level 4 Diploma in Counselling
    Registered or accredited membership with a professional body (e.g., BACP, NCS)
    Experience in a fast-paced counselling or mental health environment
    Enhanced DBS check
    Telephonic counselling skills
    Risk assessment and management
    Knowledge of psychological assessment tools
    Understanding of stepped care approaches
    Ability to provide psychoeducation
    Strong communication skills
    Collaborative teamwork within a multidisciplinary setting
    Confidentiality and ethical practice
    Adaptability to remote working technologies
    Cultural competence and respect for diversity

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in counselling and mental health. Emphasise any specific qualifications, such as your Level 4 Diploma in Counselling, and mention your membership with professional bodies like BACP or NCS.

    Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for psychological care and your desire to contribute to the company's mission. Mention your experience in fast-paced environments and how you can support employees facing various challenges.

    Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as risk assessment, emotional support, and familiarity with psychological assessment tools. Provide examples of how you've used these skills in previous roles.

    Prepare for the Interview: Research common interview questions for counselling positions and prepare thoughtful responses. Be ready to discuss your approach to providing support and how you would handle specific scenarios related to the role.

    How to prepare for a job interview at Perkbox

    Understand the Role

    Make sure you thoroughly understand the responsibilities of a Night Shift Counsellor. Familiarise yourself with the types of challenges employees may face and how your role will support them. This will help you answer questions confidently and demonstrate your suitability for the position.

    Showcase Your Experience

    Prepare to discuss your previous experience in counselling or mental health environments. Highlight specific situations where you've successfully supported clients, especially in fast-paced settings. This will illustrate your capability to handle the demands of the role.

    Familiarise Yourself with EAP Concepts

    If you have experience with Employee Assistance Programmes (EAP), be ready to discuss it. If not, do some research on EAPs and their importance in workplace mental health. Showing knowledge in this area can set you apart from other candidates.

    Prepare Questions

    Have a list of thoughtful questions ready for your interviewers. Inquire about the company's approach to employee wellbeing, the support you'll receive as a new hire, and opportunities for professional development. This shows your genuine interest in the role and the organisation.

    Night Shift Counsellor Clinical · UK Remote ·
    Perkbox
    P
    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >