Perkbox is hiring a Customer Success Manager for our Mid-Market team on a 12-month fixed-term basis, in a hybrid role based in London or Sheffield. You will manage a portfolio of mid-market accounts, driving health, engagement, adoption and retention to help customers realise value from our platform.
In this role you’ll lead business reviews, collaborate with Contract Managers on renewals, and use data-driven insights to optimise workflows and customer journeys while growing long-term
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Mid-Market SaaS CSM — Hybrid (London/Sheffield) employer: Perkbox
At Perkbox, we pride ourselves on being an exceptional employer, offering a dynamic work culture that champions employee wellbeing and growth. As a Bid Manager in London, you'll enjoy the autonomy to shape bid strategies while benefiting from our comprehensive support systems, including access to mental health services and a wealth of resources designed to enhance your professional journey. Join us to be part of a forward-thinking team that values innovation and inclusivity, ensuring you thrive both personally and professionally.
