Commercial Operations Director Revenue · UK Remote, London, Sheffield ·
Commercial Operations Director Revenue · UK Remote, London, Sheffield ·

Commercial Operations Director Revenue · UK Remote, London, Sheffield ·

London Full-Time 72000 - 108000 £ / year (est.) No home office possible
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Perkbox

At a Glance

  • Tasks: Lead revenue strategy and optimise processes across teams for maximum efficiency.
  • Company: Join Perkbox, a dynamic company redefining employee benefits.
  • Benefits: Enjoy flexible working, competitive salary, and a focus on wellbeing.
  • Why this job: Make a real impact by driving revenue growth and collaboration.
  • Qualifications: Strong understanding of SaaS economics and data-driven decision-making.
  • Other info: Inclusive workplace with opportunities for personal and professional growth.

The predicted salary is between 72000 - 108000 £ per year.

Day-to-day you can expect to:

  • Revenue Strategy & Alignment: Drive cross-functional planning to align goals, metrics and accountability across revenue, commercial, operations and marketing teams. Define the end-to-end revenue architecture (segmentation, territories, ICPs, and journeys). Partner with relevant teams to forecast data accurately and build models that reflect both recurring and transactional streams.
  • Data, Systems, and Infrastructure: Work closely with the Systems Operations team to align Commercial Operations insights with systems capabilities and the project pipeline across Salesforce, HubSpot, Gong, Planhat, Braze, and all reporting platforms. Ensure data integrity and accessibility across all funnels and drive automation and process optimisation with Revenue and Marketing teams, and advise on effective integration between systems.
  • Performance Management & Forecasting: Develop real-time dashboards for pipeline health, forecast accuracy, conversion rates, churn, and expansion metrics, CAC, LTV and TAM. Lead quarterly business reviews focused on actionable insights. Identify and address revenue leakage and funnel inefficiencies through process, product, or technology improvements.
  • Enablement & Process Optimisation: Partner with GTM leadership to define the buyer and standardise sales processes. Enable Marketing, Sales, and CS teams with data-driven insights, and ensure clear visibility into customer health, upsell opportunities, and renewal risk across the lifecycle.
  • Cross-Functional Collaboration: Act as a strategic bridge between GTM, SysOps, Finance, and Product teams to align goals, unify reporting. Drive alignment between sales, onboarding and client success on handovers, SLAs, and expansion plays. Influence product roadmap with customer and revenue data insights.

To be successful, you'll have:

  • Commercial Acumen: Deeply understands SaaS unit economics (CAC, LTV, NRR, payback, sales efficiency) and can translate data into revenue strategy.
  • Systems Thinking: Sees how marketing, sales, CS, product, and finance interconnect; designs scalable processes and tech architecture across them.
  • Analytical & Data Mastery: Expert at building reliable reporting, diagnosing funnel performance, and driving insight-led conversations and decisions.
  • Operational Excellence: Skilled in process design, automation with tools, and cross-functional execution that improves efficiency and consistency.
  • Influence & Communication: Able to align GTM, Finance, and Product leaders through data storytelling and stakeholder management.
  • Change Leadership: Comfortable leading through transformation (e.g. mergers, platform migrations, GTM restructuring) while maintaining clarity and trust.

This role blends strategic, operational, and commercial leadership — thinking like a CFO, acting like a COO, and communicating like a CRO. You’ll balance growth and efficiency with strong judgement, knowing when to automate and when to invest in enablement, while building a trusted single source of truth for revenue performance. Success is measured not just by dashboards and metrics, but by how seamlessly and effectively the GTM engine runs across the business.

Why Perkbox?

In 2025, Perkbox and Vivup came together under one name: the new and evolved Perkbox. We joined forces to create something bigger and better - a single, unified platform built to care for, connect with, and celebrate employees in all areas of life. With more than 20 years of combined experience across public, private, SME and corporate sectors, we’re now supporting over 4 million employees across 7,500 organisations. From access to expert mental health services to help with the cost of everyday essentials, our expanded range of benefits and wellbeing tools meets people where they are - at work and beyond. Together, we’re redefining what employee benefits can be. And we’re just getting started.

The Interview Process

Our interview process involves 3 main stages: Short call with a member of the Talent Team, First Stage Interview with the VP of Marketing & VP of Operations, Final Interview with the CFO and CRO. Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on. We’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations. We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us!

Commercial Operations Director Revenue · UK Remote, London, Sheffield · employer: Perkbox

At Perkbox, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises employee wellbeing and growth. Our remote roles, including the Commercial Operations Director position, provide flexibility while fostering collaboration across teams, ensuring that every employee has access to comprehensive benefits and opportunities for professional development. Join us in redefining employee benefits and be part of a team that values innovation, inclusivity, and meaningful contributions.
Perkbox

Contact Detail:

Perkbox Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Commercial Operations Director Revenue · UK Remote, London, Sheffield ·

Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

Tip Number 2

Prepare for those interviews! Research the company, understand their revenue strategies, and think about how you can contribute. Show them you’re not just another candidate.

Tip Number 3

Follow up after interviews! A quick thank-you email can keep you top of mind. Mention something specific from your conversation to show you were engaged.

Tip Number 4

Don’t forget to apply through our website! We love seeing applications directly from candidates who are keen on joining us. It shows initiative and interest!

We think you need these skills to ace Commercial Operations Director Revenue · UK Remote, London, Sheffield ·

Revenue Strategy Development
Cross-Functional Planning
Data Forecasting
Salesforce
HubSpot
Gong
Planhat
Braze
Data Integrity Management
Process Optimisation
Performance Management
Analytical Skills
SaaS Unit Economics
Stakeholder Management
Change Leadership

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in revenue strategy and cross-functional collaboration. We want to see how your skills align with our goals!

Showcase Your Data Skills: Since data mastery is key for this role, include examples of how you've used data to drive insights and improve performance. We love seeing those analytical skills in action!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences shine without unnecessary fluff.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!

How to prepare for a job interview at Perkbox

Know Your Numbers

As a Commercial Operations Director, you'll need to demonstrate a solid understanding of SaaS unit economics like CAC, LTV, and NRR. Brush up on these metrics and be ready to discuss how they influence revenue strategy during your interview.

Showcase Your Systems Thinking

This role requires a keen ability to see how different departments interconnect. Prepare examples of how you've designed scalable processes or tech architecture that improved efficiency across teams. This will show your potential employer that you can think holistically.

Data-Driven Storytelling

You'll need to communicate insights effectively. Practice explaining complex data in simple terms, and prepare to share how you've used data to drive decisions in past roles. This will highlight your analytical mastery and influence skills.

Prepare for Change Leadership

Expect questions about leading through transformation. Think of specific instances where you've managed change, such as mergers or platform migrations, and how you maintained clarity and trust among stakeholders. This will demonstrate your capability to lead in dynamic environments.

Commercial Operations Director Revenue · UK Remote, London, Sheffield ·
Perkbox
Location: London
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