Immediate Support Counsellor (Evening Shifts)

Shifts to cover from 4pm - Midnight.

Does this sound like you? You’re a psychological care clinician looking to embed yourself in an organisation that can support you and help you grow, both personally and professionally. You’d love to feel encouraged and appreciated from day one, with a comprehensive onboarding experience and training for your role. Day to day you’ll benefit from one-to-one clinical and peer supervision and case management alongside a monthly programme to enable your continuous professional development. It’s important to you that the company you’re part of is impactful and solves real-world problems. You’re looking for an opportunity to be highly visible and absolutely integral to the growth and success of the business.

What you’ll be doing (in a nutshell): As a member of our EAP team, you’ll provide a 24/7 confidential support service via telephone, virtual and face to face counselling and support, for issues such as depression, anxiety, stress, debt advice and family issues. In your role, you’ll utilise technology to stay connected to the team environment, but also engage with home-based working, delivering structured counselling to employees across public and private sector organisations.

Day to day you can expect to:

• Accept referrals via agreed protocols within the service.
• Assess and support people with common mental health issues in the self-management of their recovery and triage to internal and external psychological support.
• Undertake client-centred interviews which identify areas where the person wishes to see change and/or recovery and make an accurate assessment of risk to self and others.
• Provide access daily to in the moment support for clients wishing to speak with a low intensity practitioner. This will involve the use of counselling skills, psychoeducation, and assessment.
• Make decisions on the suitability of new referrals, adhering to The Employee Resilience Company referral protocols.
• Provide a range of information and support for clients entering the service. This may include self-help CBT and information about pharmacological treatments. This work may be face to face, telephone or via other media channels.
• Provide supporting information to managers or other key personnel within customer organisations where required.
• Adhere to an agreed activity contract relating to the overall number of client contacts offered, and clinical sessions carried out per week to minimise waiting times and ensure service delivery remains accessible and convenient.
• Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.
• Complete all requirements relating to data collection within the service using CORE-Net as a clinical management tool.
• Keep coherent records of all clinical activity in line with service protocols and use these records and clinical outcome data in clinical decision making and onward triage internally and externally.
• Work closely with other members of the team, ensuring appropriate step-up and stepdown arrangements are in place to maintain a stepped care approach to psychological support.
• Assess and integrate issues surrounding work and employment into the overall therapy process.
• Always operate from an inclusive values base which promotes recovery and recognises and respects diversity.

Positions in this team can be full or part time (minimum 4 days per week) with rotational shifts of 8am-4pm & 12pm-8pm. There will also be occasional on call work (max 3 occasions/year).

To be successful you’ll have:

• Diploma (minimum Level 4) in Counselling and/or Psychotherapy.
• Registered/Accredited Membership with BACP or similar (this is essential to be eligible for the role).
• Experience of working in a fast-paced environment.
• Enhanced DBS (we can process this on your behalf if you do not have this).

Desirable:

• Experience of working within the mental health / EAP field.
• Experience of providing psychological assessments using validated assessment tools.

Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to an enhanced DBS check.

Why Perkbox Vivup? In an exciting stride forward for both organisations, employee benefits experts Perkbox and Vivup have joined forces to create a world-class benefits, wellbeing, and engagement platform. With over two decades of combined experience, our goal is to enable more organisations to better support and engage their employees — something which has become essential in the wake of a global pandemic and a hard-hitting cost-of-living crisis. From enhancing access to specialist mental health services to helping staff manage the cost of everyday essentials, our combined strengths and best-in-class solutions will create a super partnership that supports employees in all areas of life, at every stage of their career, both in and out of the workplace. As a combined entity, we can assist more employees than ever before to live and work better through our combined expertise in the public, private, SME, and corporate sectors. Today, we collectively support more than 4 million employees across 7,500 organisations through an enhanced range of benefits and engagement solutions. Our vision is to create healthy, happy and engaged workforces by reinventing employee benefits. Together, we’re positioned to revolutionise the employee benefits landscape, driving innovation, setting new standards, and shaping the future with transformative solutions that redefine wellbeing.

Interview Process: Our interview process involves 2 main stages: Short call with a member of the Talent team. An interview with colleagues from the Clinical team (1 hour). Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on talent@vivup.co.uk.

We’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations. We’re happy to offer reasonable adjustments during our hiring process. Just let us know, and we’ll make it work for you. Your comfort and success matter to us!