Governance, Risk and Compliance Officer

Overview

The GRC Officer plays a proactive and adaptable role in supporting the Quality, Risk & Compliance Manager across key business functions. As the business grows, this role upholds high standards in compliance, risk management, and quality assurance. The role includes maintaining ISO certifications, leading and supporting internal audits, and contributing to the effective management of business risks and compliance activities. The GRC Officer works collaboratively across departments to embed a culture of compliance and continuous improvement, and provides reliable cover for the Manager during periods of absence.

What You’ll Be Doing

• Support the maintenance and development of ISO standards (ISO27001, ISO9001 & ISO14001)
• Assist with internal audit planning, execution, and reporting
• Monitor and support business risk management activities
• Contribute to compliance monitoring and regulatory readiness
• Provide FCA regulatory support, including familiarity with the FCA Handbook
• Collaborate across the business to ensure supplier onboarding meets compliance standards
• Maintain documentation and evidence for audit and certification purposes
• Act as a point of contact for compliance queries and escalate issues as needed
• Coordinate key business committees, ensuring agendas align with strategic priorities, actions are tracked, and governance standards are upheld
• Support responsible procurement by ensuring supplier onboarding processes meet the business’s compliance expectations and due diligence requirements
• Support version control and scheduled review of policies, procedures, and governance documents to ensure accuracy, relevance, and alignment with regulatory requirements

To Be Successful, You\\\’ll Have

• Experience conducting internal audits and working within ISO9001 compliance frameworks
• Familiarity with FCA regulations and the FCA Handbook from working in a regulated environment
• Understanding of ASA/CAP code compliance and its application to business materials
• Confident in using and maintaining risk registers and coordinating incident management
• Experience with due diligence checks, including KYB, UBOs, and sanctions screening
• Skilled in reviewing policies, procedures, and business materials against compliance standards
• Knowledge of the Financial Ombudsman Service (FOS) and its role in complaints handling
• Understanding of salary sacrifice schemes and the risk management lifecycle: Identify, Assess, Treat, Manage

Why Perkbox?

In 2025, Perkbox and Vivup came together under one name: the new and evolved Perkbox. We joined forces to create something bigger and better – a single, unified platform built to care for, connect with, and celebrate employees in all areas of life. With more than 20 years of combined experience across public, private, SME and corporate sectors, we’re now supporting over 4 million employees across 7,500 organisations. From access to expert mental health services to help with the cost of everyday essentials, our expanded range of benefits and wellbeing tools meets people where they are – at work and beyond. We’re redefining what employee benefits can be and we’re just getting started.

The Interview Process

Our Interview Process Involves 3 Main Stages

• Short call with a member of the TA team
• 30-minute video call with Hiring Manager and one other team member
• Final Interview and task with two members of the team

Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on talent@vivup.co.uk

We’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations. We’re happy to offer reasonable adjustments during our hiring process. Just let us know, and we\\\’ll make it work for you. Your comfort and success matter to us!