Perkbox is seeking a Customer Resolutions Advisor on a 6-month FTC hybrid basis. You will own escalated, regulated customer queries, liaising with suppliers to achieve fair outcomes across salary sacrifice schemes.
The role focuses on compliant, customer-centric resolutions with KPI targets and a supportive team environment. You'll work 8am–6pm Monday to Friday with occasional weekend shifts, handling complex cases and contributing to continuous improvements.
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Customer Resolutions Expert - Regulated & Complex Cases employer: Perkbox
At Perkbox, we pride ourselves on being an exceptional employer, offering a dynamic work culture that champions employee wellbeing and growth. As a Bid Manager in London, you'll enjoy the autonomy to shape bid strategies while benefiting from our comprehensive support systems, including access to mental health services and a wealth of resources designed to enhance your professional journey. Join us to be part of a forward-thinking team that values innovation and inclusivity, ensuring you thrive both personally and professionally.
