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- Tasks: Provide 24/7 confidential support through counselling for various issues.
- Company: Join a leading organisation focused on employee wellbeing and engagement.
- Benefits: Enjoy flexible working options, professional development, and a supportive team environment.
- Why this job: Make a real impact while growing personally and professionally in a dynamic setting.
- Qualifications: Must have a Level 4 Diploma in Counselling and relevant experience.
- Other info: Inclusive employer committed to fair hiring practices and reasonable adjustments.
The predicted salary is between 30000 - 42000 £ per year.
On-site & Remote, East Kent NHS Trust | Full-time/Part-time (Minimum 3 days on-site)
Does this sound like you? You’re a psychological care clinician looking to embed yourself in an organisation that can support you and help you grow, both personally and professionally. You’d love to feel encouraged and appreciated from day one, with a comprehensive onboarding experience and training for your role. Day to day you’ll benefit from one-to-one clinical and peer supervision and case management alongside a monthly programme to enable your continuous professional development. It’s important to you that the company you’re part of is impactful and solves real-world problems. You’re looking for an opportunity to be highly visible and absolutely integral to the growth and success of the business.
What you’ll be doing (in a nutshell): As a member of our EAP team, you’ll provide a 24/7 confidential support service via telephone, virtual, and face-to-face counselling and support for issues such as depression, anxiety, stress, debt advice, and family issues. You will also be based on one of East Kent NHS Trust's sites, providing short-term counselling to NHS Employees in person. In your role, you’ll utilise technology to stay connected to the team environment, but also engage with home-based working, delivering structured counselling to employees across public and private sector organisations.
Day to day you can expect to:
- Telephone assessments and referrals for ongoing psychological support
- Video and face-to-face counselling sessions for NHS employees
- Delivering Psychoeducation workshops and Trauma Support
- Signposting clients to external resources for specialist support
- Offering real-time support to employees and managers, including high-risk cases
- Assisting the EAP Team with referral work and administrative tasks
Rotational shifts: 8am–4pm | 12pm–8pm Occasional on-call duties (max 3 times/year) Bank holiday cover (on a rotational basis)
To be successful you’ll have:
- Level 4 Diploma in Counselling (essential)
- Accredited membership with BACP / NCPS
- Experience in telephone and face-to-face counselling 400+ clinical hours post-qualification
- Strong understanding of trauma-informed approaches
- Experience within an EAP setting (advantageous)
- Computer literacy and the ability to work autonomously and in a team
Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to an enhanced DBS check.
We’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations. We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us!
Counsellor - East Kent employer: Perkbox
Contact Detail:
Perkbox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counsellor - East Kent
✨Tip Number 1
Familiarise yourself with the East Kent NHS Trust and their values. Understanding their mission and how they support mental health will help you align your responses during interviews, showcasing your commitment to their goals.
✨Tip Number 2
Prepare to discuss your experience with trauma-informed approaches in detail. Given the nature of the role, being able to articulate specific examples of how you've applied these methods in your counselling practice will set you apart.
✨Tip Number 3
Highlight your adaptability to both on-site and remote work environments. Be ready to share how you've successfully managed counselling sessions in various formats, as this flexibility is crucial for the role.
✨Tip Number 4
Engage with the EAP community online. Networking with professionals in Employee Assistance Programmes can provide insights into current trends and challenges, which you can reference in your discussions with the hiring team.
We think you need these skills to ace Counsellor - East Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in counselling, particularly your Level 4 Diploma and any accredited memberships. Emphasise your clinical hours and any specific experience with EAP settings.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for psychological care and your desire to grow within the organisation. Mention how your values align with the mission of the East Kent NHS Trust and how you can contribute to their goals.
Showcase Your Skills: In your application, clearly outline your skills in telephone and face-to-face counselling, as well as your understanding of trauma-informed approaches. Provide examples of how you've successfully supported clients in the past.
Prepare for the Interview: Research common interview questions for counselling roles and prepare thoughtful responses. Be ready to discuss your approach to case management and how you would handle high-risk situations, as these are key aspects of the role.
How to prepare for a job interview at Perkbox
✨Show Your Passion for Counselling
Make sure to express your genuine interest in counselling and mental health support. Share personal experiences or motivations that led you to this career path, as it will resonate with the interviewers and demonstrate your commitment to the role.
✨Familiarise Yourself with EAP Services
Since the role involves working within an Employee Assistance Programme (EAP), it's crucial to understand what EAP services entail. Be prepared to discuss how you can contribute to providing effective support and resources for employees facing various challenges.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle high-risk cases. Think of examples from your past experience where you successfully managed difficult situations, and be ready to explain your thought process.
✨Highlight Your Teamwork Skills
As the role requires collaboration with a team, emphasise your ability to work well with others. Share examples of how you've contributed to a team environment in previous roles, especially in providing peer supervision or case management.
