At a Glance
- Tasks: Lead a dynamic team to transform implementation into a scalable, high-performance engine.
- Company: Join a fast-growing company focused on innovation and customer success.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Be part of a collaborative culture with a focus on continuous improvement.
- Why this job: Make a real impact by optimising processes and leveraging AI in a key leadership role.
- Qualifications: Proven leadership experience and a strong background in operational excellence.
The predicted salary is between 90000 - 120000 € per year.
About the role: As Perk scales, implementation has become a critical lever in the business. Not a support function, but the engine that converts signed deals into live, value-generating customers. The foundation is there. Now we need the leadership to build it into something that scales.
This is a seat on the Revenue Leadership Team, leading a function of roughly 35 FTEs, across our travel and spend modules with direct accountability for delivery performance, time-to-value, and onboarding economics.
The short version: take a capable but early-stage team, bring operational rigour, build something that performs at scale, and use AI to fundamentally change how we deliver.
What you’ll be responsible for:
- Delivery and performance: You own implementation performance across all products and segments: delivery quality, project throughput, time-to-live, and CSAT. You're expected to move the numbers.
- Team and organisational leadership: You'll lead a team across four sub-teams, developing the mid-management layer. You'll also shape how we work with implementation partners, defining ownership and raising the bar on quality standards.
- Making implementation leaner and more scalable: The manual, bespoke work that slows delivery down needs replacing with standardised packages and repeatable delivery models. A clear bias toward structured over bespoke.
- Productising onboarding: We want onboarding in the product, not bolted on as a services layer. You'll work with Product and Engineering to remove manual steps, define default configurations, and build system-driven setup flows.
- Technical integration ownership: ERP, finance and HR integrations are the biggest source of complexity today. You'll own this area, simplify where you can, and influence the Product roadmap to reduce friction over time.
- Revenue and cross-functional alignment: You'll work closely with Sales.
VP of Implementation in London employer: Perk
At Perk, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. As the VP of Implementation, you will lead a talented team in a role that is pivotal to our growth, with ample opportunities for professional development and collaboration across departments. Our commitment to leveraging AI and streamlining processes not only enhances your career trajectory but also ensures that you are part of a forward-thinking company that values your contributions and prioritises employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land VP of Implementation in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a VP of Implementation role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its implementation processes. Be ready to discuss how you can bring operational rigour and scale to their team. Show them you’re not just another candidate, but the one they need!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you note to express your appreciation and reiterate your excitement about the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Check out our website for openings and apply directly! We love seeing candidates who are proactive and genuinely interested in joining our team. Plus, it gives you a better chance to stand out from the crowd.
We think you need these skills to ace VP of Implementation in London
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight your experience in leading teams and driving performance. We want to see how you've built and scaled teams in the past, especially in a fast-paced environment like ours.
Focus on Results:When detailing your achievements, use metrics to showcase your impact. Talk about how you improved delivery performance or customer satisfaction. Numbers speak volumes, and we love seeing how you've moved the needle!
Emphasise Collaboration:Since this role involves working closely with various teams, it's crucial to demonstrate your ability to collaborate effectively. Share examples of how you've partnered with product, engineering, or sales to achieve common goals.
Tailor Your Application:Make sure your application reflects our job description. Use similar language and focus on the key responsibilities mentioned. This shows us that you understand what we're looking for and are genuinely interested in the role. Don't forget to apply through our website!
How to prepare for a job interview at Perk
✨Understand the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the VP of Implementation role. Familiarise yourself with how implementation drives revenue and customer satisfaction. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Since you'll be leading a team of around 35 FTEs, be prepared to discuss your leadership style and past experiences. Share specific examples of how you've developed teams and improved performance metrics in previous roles. This will demonstrate your capability to build and scale operations.
✨Emphasise Operational Efficiency
The job requires making implementation leaner and more scalable. Come armed with ideas on how to replace manual processes with standardised packages. Discuss any past successes in streamlining operations and how you can apply those lessons here.
✨Connect with Cross-Functional Teams
Highlight your experience working with cross-functional teams, especially in areas like Product and Engineering. Be ready to discuss how you’ve collaborated to simplify complex integrations and improve onboarding processes, as this is crucial for the role.
