At a Glance
- Tasks: Support IT infrastructure, troubleshoot issues, and drive automation projects.
- Company: Join Perk, a leading platform transforming travel and spend management.
- Benefits: Competitive pay, health perks, flexible compensation, and career growth opportunities.
- Other info: Work in-person 3 days a week at our London or Barcelona hubs.
- Why this job: Make a real impact while working with innovative tech in a dynamic environment.
- Qualifications: Experience in IT support and a passion for problem-solving.
The predicted salary is between 40500 - 49500 £ per year.
About Us
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.
We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.
At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from travel and SaaS, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.
We are looking for an Infrastructure Engineer to support the growth and scalability of our business across European hubs. In this role, you will ensure seamless IT support coverage, resolve technical and audio-visual issues, assist with infrastructure projects, and contribute to automation and process optimization initiatives. You’ll play a critical role in enhancing the user experience, driving operational efficiency, and helping our business scale across Europe.
What Will Your Day Look Like?
- Escalation & Mentorship: Serve as an escalation point for the Service Desk team, providing guidance on complex issues and mentoring colleagues to build team capability.
- IT and Audio-Visual Support: Troubleshoot and resolve IT and audio-visual issues across European hubs, minimizing disruption and ensuring smooth operations.
- Infrastructure Projects & Automation: Assist in planning, executing, and monitoring IT infrastructure projects, ensuring timelines, quality, and best practices are met. Develop and maintain scripts and automation workflows across platforms such as Okta, Slack, and Make.com to streamline operations. Integrate and leverage REST APIs to enhance tooling and automate repetitive tasks. Configure, optimize, and maintain monitoring and alerting tools (e.g., Nagios, Zabbix). Apply fundamental knowledge of DevOps tools such as GitHub and Terraform, and maintain a solid understanding of core infrastructure tools, including identity management systems and Jamf environments (Jamf 200+ a plus).
- Operational Excellence: Anticipate potential IT issues and proactively mitigate risks. Analyze operational and performance trends using data-driven insights to inform decisions and support strategic objectives. Continuously identify opportunities to optimize processes, improve efficiency, and enhance the reliability of platforms and tools.
- Collaboration & Initiative: Evaluate new tools and provide recommendations aligned with team and business needs. Develop reusable components and adhere to established standards for automation and tooling. Collaborate effectively across teams, providing feedback and contributing to shared systems and processes.
What We Offer:
- Competitive compensation including equity in the company.
- Health perks such as private healthcare or gym allowance (depending on location).
- Flexible compensation plan to help you diversify and increase your net salary.
- Unforgettable TravelPerk events, including opportunities to travel to our hubs.
- Mental health support tools for your wellbeing.
- Exponential growth opportunities to develop your career.
How we work:
Our Vision is for a world where TravelPerk serves as the platform for human connection in-real-life (IRL). We take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our London or Barcelona Hub. We fundamentally believe in the value of meeting in-real-life to improve connectivity, productivity, creativity and ultimately making us a great place to work.
At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials. TravelPerk is a global company with a diverse customer base—and we want to ensure the people behind our product reflect that. We’re an equal opportunity employer, meaning you’re welcome at TravelPerk regardless of your appearance, where you’re from, or anything else that makes you.
Protect Yourself from Recruitment Scams: All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security@perk.com, and we will confirm whether it is legitimate.
IT Infrastructure Engineer in London employer: Perk
At Perk, we pride ourselves on being an exceptional employer that fosters a vibrant work culture and prioritises employee growth. With a commitment to innovation and collaboration, our teams enjoy the benefits of working in a dynamic environment where AI-driven development is at the forefront, alongside opportunities for personal and professional advancement. Located in the heart of London, we embrace an IRL-first approach, ensuring that our employees connect meaningfully while enjoying the flexibility of hybrid work.
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Perk values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Perk might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Perk!
✨Direct Apply to Perk
Let's not forget to apply directly through the Perk website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Infrastructure Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Perk.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Perk. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Perk
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
