Senior MICE Specialist in Birmingham

Join to apply for the Senior MICE Specialist role at Perk. Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work with real impact.

We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, achieving a $1.7 trillion problem of 7 hours of lost productivity per employee each week. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices worldwide, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we’re driven by values like being an owner, delivering a 7-star experience, and working as one team.

We are looking for a Senior MICE Specialist to join our team in Barcelona or Birmingham.

About The Role

• Work closely with the wider sales organisation at Perk to increase client awareness of our new MICE offering, aiming to increase the volume of opportunities generated, especially with the Account Management teams.
• Handle predominantly the largest projects and high-yielding opportunities, concentrating primarily on Perk’s Enterprise and legacy accounts globally.
• Put together RFPs for a global portfolio of customers and manage the process from proposal through to negotiation terms including site inspections as appropriate.
• Coordinate operational processes with cross-collaboration of wider Perk teams based on customer requirements, overseeing setup arrangements.
• Deal with phone calls and email requests/queries from existing and potential new Perk customers in a timely manner.
• Support sales conversations with Sales Executives and Enterprise Sales Executives for discovery purposes and help potential customers understand our services.
• Provide Perk customers with suitable options and suggestions for the best way to meet their event or group travel requirements.
• Handle all conferences, events, groups, incentives and meetings worldwide.
• Proactively maintain relationships with Perk customers at all times and uncover future opportunities.
• Problem-solve with an anticipation of customer needs and provide the appropriate customer service throughout the entire process.
• Process responses to clients within the company-agreed service level agreements.
• Adhere to all Company Quality Standards and Procedures.
• Actively contribute to processes operated by the company and suggest possible improvements.
• Help and assist colleagues as needed.
• Maximise every opportunity generating additional revenue streams across all regions to support achieving overall Perk revenue targets and drive profitability.
• Deliver successful service at a high level for MICE & Groups as Perk add-on services.

What We’re Looking For

• Previous experience working in a venue sourcing / meetings & events team – preferably with an agency background.
• A good knowledge of venue and event destinations across the globe.
• A great communicator, well organised, and used to working to tight deadlines and under pressure.
• A friendly and professional telephone manner.
• Confident in negotiating rates with suppliers on the telephone.
• Great time management.
• A positive, flexible attitude and a great team player.

Nice to haves

• Experience working with a MICE booking tool such as Cvent.
• Solid knowledge of event venues/hotels and destinations worldwide.

What We Offer

• Competitive compensation and equity ownership in Perk.
• Generous allocation of vacation days plus public holidays.
• Choice of private healthcare or a gym allowance.
• Life Insurance to protect loved ones.
• Perk events including an annual summer party.
• Access to Spring Health for well-being support.
• Flexible compensation plan.
• 17 weeks’ paid parental leave during a child’s first year.
• 16 paid hours per year to volunteer for charitable causes.
• Up to 20 "Work from Anywhere" days per year.
• In-real-life English, Spanish and Catalan lessons.
• Four-week fully paid sabbatical after 5 years.
• Relocation support for chosen hub.

How We Work

At Perk, we take an IRL-first approach to work, where our team works together in-person three days a week. This role requires you to be based within commuting distance of one of our hubs. For certain roles, we can help with relocation from anywhere in the world. English is the official language of the office. We are an equal-opportunity employer and welcome candidates regardless of background.