the company is seeking a Business Automation Engineer to join the Customer Care Service Design team. You will transform manual processes into scalable automation using Make.com, Airtable, AWS, Zendesk and AI-powered tools.
You’ll work with stakeholders across Customer Care, Product, Engineering and other functions to translate operational challenges into practical automation and deliver reliable, scalable solutions that reduce manual effort and improve consistency.
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Automation Engineer: AI‑Powered Workflows & Scale in Birmingham employer: Perk
At Perk, we pride ourselves on being an exceptional employer that fosters a vibrant work culture and prioritises employee growth. With a commitment to innovation and collaboration, our teams enjoy the benefits of working in a dynamic environment where AI-driven development is at the forefront, alongside opportunities for personal and professional advancement. Located in the heart of London, we embrace an IRL-first approach, ensuring that our employees connect meaningfully while enjoying the flexibility of hybrid work.