At a Glance
- Tasks: Enhance business travellers' experiences and support customers through various channels.
- Company: Global travel management company based in Birmingham.
- Benefits: Competitive pay, annual leave, relocation support, and flexible shifts.
- Why this job: Join a passionate team and make a real difference in corporate travel.
- Qualifications: Exceptional communication skills and a customer-first mentality.
- Other info: Office-based role with a dynamic and supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
A global travel management company in Birmingham is seeking Customer Experience Specialists to enhance business travelers' experiences. You'll support customers through various channels, ensuring satisfaction and innovation in corporate travel management.
Ideal candidates have exceptional communication skills, a passion for travel, and a strong customer-first mentality. The role is office-based with a flexible shift schedule, offering competitive pay and various benefits including annual leave and support for relocation.
7-Star Customer Experience Specialist – Travel in Birmingham employer: Perk
Contact Detail:
Perk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7-Star Customer Experience Specialist – Travel in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those working at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer experience. Think about your own travel stories and how they relate to the role. We want to hear your passion for travel and how you can enhance customer satisfaction!
✨Tip Number 3
Show off your communication skills! During interviews or networking events, be clear and engaging. Remember, as a Customer Experience Specialist, your ability to connect with others is key to landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace 7-Star Customer Experience Specialist – Travel in Birmingham
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about enhancing the travel experience for others.
Highlight Your Communication Skills: Since this role is all about customer interaction, make sure to showcase your exceptional communication skills. Use clear and engaging language in your application to demonstrate how you can connect with customers effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Customer Experience Specialist role. We want to see how you fit into our vision!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Perk
✨Know Your Travel Stuff
Brush up on the latest trends in corporate travel management. Familiarise yourself with common challenges business travellers face and think about how you can enhance their experience. This will show your passion for travel and your commitment to customer satisfaction.
✨Show Off Your Communication Skills
Since exceptional communication is key for this role, practice articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios with a friend to refine your responses and ensure you can handle various situations with ease.
✨Emphasise Your Customer-First Mentality
Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting your dedication to customer satisfaction will resonate well with the interviewers and demonstrate that you align with their values.
✨Be Ready for Flexibility Questions
As the role offers a flexible shift schedule, be prepared to discuss your availability and how you can adapt to different working hours. Showing that you're open and adaptable will make you a more attractive candidate for the position.