At a Glance
- Tasks: Design and build automation projects to enhance customer care workflows.
- Company: Join a forward-thinking company focused on innovative automation solutions.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for growth.
- Other info: Be part of a dynamic team with a focus on collaboration and innovation.
- Why this job: Make a real difference by improving customer experiences through automation.
- Qualifications: Experience in automation tools and strong problem-solving skills.
The predicted salary is between 63000 - 77000 £ per year.
Perk is recruiting a Business Automation Specialist for Customer Care to design, build, and ship automation projects.
You’ll automate workflows across Make. com, Airtable, Zendesk, Claude, and various APIs, cutting manual work and raising reliability.
You’ll own delivery end-to-end, partner with Ops and Customer Care leaders, and establish safe, scalable automation that improves customer experience and agent effectiveness.
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Automation Architect - Customer Care & AI Workflows in Birmingham employer: Perk
As a leading fintech company in London, we pride ourselves on fostering a dynamic work culture that champions innovation and collaboration. Our employees benefit from a hybrid working model, competitive remuneration, and ample opportunities for professional growth within the rapidly evolving payments sector. Join us to be part of a forward-thinking team dedicated to operational excellence and making a meaningful impact in the fintech landscape.
