Technical Service Manager in Basingstoke

Technical Service Manager in Basingstoke

Basingstoke Full-Time 62500 £ / year No working from home possible
Perigon Search Ltd

At a Glance

  • Tasks: Lead a commercial HVAC service department and ensure technical excellence.
  • Company: Established owner-managed building services business in north Hampshire.
  • Benefits: Competitive salary, company car, 23 days holiday, and workplace pension.
  • Other info: Dynamic role with hands-on experience and room for personal influence.
  • Why this job: Gain authority to shape the service department and make a real impact.
  • Qualifications: Strong commercial gas qualifications and experience in service management.

You run a commercial HVAC service department, or you're the technical lead who effectively does. You're good at it. This role gives you the authority to run it the way you think it should be run.

You hold proper commercial gas qualifications - ACS commercial, not domestic-only. If you've got refrigeration and AC experience on top, that's a real plus, but the gas is what the role is built around. You've spent time in service management, technical support or operational leadership, and you're comfortable on the commercial side too: quotes, small works, mobilising new contracts.

What you'll be doing

You'll run the service department day to day and own the technical standard across it. The engineers and the approved subcontractor list, the rotas, standby, scheduling and training. You'll make sure statutory and mandatory PPM is planned, delivered, reported and followed up - and you'll be the technical point of reference the engineers come to across service, maintenance, repairs and remedials.

Alongside that there's a real commercial element. You'll produce quotations for service, repairs, remedials and small works, run small works projects from scope to completion, and mobilise new service agreements including site surveys and asset verification.

The role is office-based but not desk-bound. Expect regular time out on site, meeting clients and engineers, running audits and carrying out H&S checks where it matters. This is effectively a new role, not a straight replacement. It's been shaped from similar roles the business has run before, which means there's room to put your own stamp on how the department runs.

Where you'll be doing it

An established, owner-managed commercial building services business based in north Hampshire, covering Surrey, Hampshire and the Berkshire border with some work into London. The service side runs on a core team of five or six engineers and an approved subcontractor list, across AC, commercial heating, ventilation, refrigeration and cold rooms, heat pumps and full hard FM. The office team come from technical backgrounds, not pure admin. It's the kind of place where a commercial HVAC service manager has real influence, rather than being one layer in a large structure. This is an office-based role, so you'll need to be within reach of the Surrey, Hampshire and Berkshire border day to day.

What you'll need

  • Strong commercial gas qualifications (ACS commercial - domestic-only won't cover the technical authority the role needs)
  • Experience in service management, technical support or operational leadership
  • Solid building regs knowledge, formal H&S training including RAMS, and genuine commercial awareness
  • Full UK driving licence

What you'll get

  • £60,000 - £65,000, with flex for the right person
  • Company car or cash allowance
  • 23 days holiday plus bank holidays, including 3 days to take at Christmas
  • Workplace pension
  • A strong plus, not essential: Hands-on experience across commercial refrigeration and AC on top of the gas
  • F-Gas Category 1
  • CIBSE or Institute of Refrigeration affiliation, ISO 9001 exposure, small-works project management

What next?

If this sounds like the right fit, send over your CV - doesn't need to be perfect. Everyone gets a response.

Technical Service Manager in Basingstoke employer: Perigon Search Ltd

Join an established, owner-managed commercial building services business in north Hampshire, where your expertise as a Technical Service Manager will truly shine. With a supportive work culture that values technical backgrounds and offers real influence, you'll enjoy competitive benefits including a salary of £60,000 - £65,000, a company car or cash allowance, and generous holiday provisions. This role not only provides the opportunity for personal growth and the chance to shape the service department but also allows for meaningful engagement with clients and engineers across a diverse range of projects.

Perigon Search Ltd

Contact Details:

Perigon Search Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Service Manager in Basingstoke

Networking in the Right Circles

Dive into communities focused on building systems and supply engineering. Join LinkedIn groups, attend industry-specific trade shows, and don’t shy away from local meetups. These are golden opportunities to connect with industry professionals who could help you land that full-time role at places like Perigon Search Ltd.

Showcase Your Projects

If you've worked on any projects—big or small—related to building systems, make sure to showcase them! Creating a portfolio or a detailed case study on your approach can do wonders. It’s all about showing prospective employers, like Perigon Search Ltd, that you’ve got hands-on experience and a solid understanding of the field.

Leverage University Resources

Are you still connected with your university? Tap into their career services! Many universities have relationships with firms in the building systems sector and can provide leads on exclusive job openings. This could be your ticket to landing the full-time job you want.

Get Involved in Professional Bodies

Consider joining professional organisations related to building systems and supply engineering. These often have job boards, career development events, and networking opportunities. Engaging with these can significantly increase your visibility to firms like Perigon Search Ltd and may help you secure that full-time position sooner!

We think you need these skills to ace Technical Service Manager in Basingstoke

Commercial Gas Qualifications (ACS Commercial)
Refrigeration and AC Experience
Service Management
Technical Support
Operational Leadership
Building Regulations Knowledge
Health and Safety Training (including RAMS)

Some tips for your application 🫡

Showcase Your Engineering Skills:In the building systems supply engineering field, make sure to highlight your technical skills in your CV. Include any relevant software certifications or engineering tools you’re proficient with. Demonstrating your ability to use industry-specific technologies can really set you apart!

Quantify Your Achievements:Employers love to see how you've made an impact in your previous roles. When detailing your work experience, try to include quantifiable achievements—like how you improved a system’s efficiency by a percentage or managed a project that saved your last company X amount. This shows you're results-driven and could help us at Perigon Search Ltd.

Tailor Your Cover Letter:Don’t just reuse the same old cover letter! Personalise it for the Technical Service Manager role at Perigon Search Ltd. Talk about your passion for building systems and why this position excites you. We want to see your personality shine through and how you envision contributing to our team.

Include Relevant Projects:If you’ve worked on specific projects related to building systems supply engineering, don’t forget to mention them! Include any reports or case studies that showcase your problem-solving abilities and project management skills. This portfolio of work can really illustrate your expertise to us.

How to prepare for a job interview at Perigon Search Ltd

Know Your Technical Stuff

For a role in building systems supply engineering, make sure you're clued up about the latest technologies and tools in the field. Brush up on your knowledge of HVAC systems, plumbing, electrical layouts, and any relevant software used in modelling or design.

Showcase Real Projects

Since this is a full-time position, the interviewers will be keen to see your relevant experience. Bring along a portfolio that highlights the projects you've worked on, focusing on your role and the impact you had. Be ready to discuss the challenges faced and how you overcame them.

Prepare for Scenario-Based Questions

Expect some scenario-based questions during your interview. They may ask how you would approach a specific design challenge or troubleshoot an existing system. Think about examples from your past work where you successfully tackled problems, and be ready to articulate your thought process.

Understand the Industry Landscape

It's crucial to have a good grasp of the current trends affecting building systems, like sustainable engineering practices or smart technology integration. Familiarise yourself with recent advancements and be prepared to discuss how they might influence your work at Perigon Search Ltd.