At a Glance
- Tasks: Create vibrant atmospheres and deliver exceptional guest experiences in a fast-paced environment.
- Company: Join Incipio, where individuality and inclusivity are celebrated in a dynamic hospitality setting.
- Benefits: Enjoy competitive pay, free therapy, referral bonuses, and 50% off food and drinks.
- Other info: Opportunities for career growth, exciting events, and incentive trips await you!
- Why this job: Be part of a fun team, grow your skills, and make lasting memories with guests.
- Qualifications: Energetic individuals with a passion for hospitality and a knack for problem-solving.
The predicted salary is between 22000 - 26000 € per year.
Incipio curates beautiful spaces with vibrant atmospheres for great times. Team Members at Incipio are key parts of our team, and our management teams will empower you to grow in your role, working with you on your hospitality skills and product knowledge, striving to be the best version of yourself. Our Team Members bring our beautiful venues to life, curating vibrant atmospheres for great times.
BENEFITS + BEST BITS
- Tronc paid fairly and equally
- 60% of our management teams have been promoted internally.
- Mental Maintenance: Therapy for free
- Referral Bonus: refer a friend and once they have passed their probation you receive a bonus
- Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows
- Company awards to celebrate team and regular events
- Incipio FC + Seasonal Socials
- Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
- Enhanced Maternity, Paternity and Adoption leave
- 50% discount for food and drink in all Incipio venues
WHAT YOU’LL BE GETTING UP TO
- Have a passion for all things hospitality, driving positive feedback and achieving a target set by your management team each week.
- You work at pace with energy, always looking for the next task that can be completed.
- You proactively work to enhance the atmosphere of your venue, including music, lighting and temperature and communicate this with your management team.
- You work closely with your front of house and kitchen teams to deliver an exceptional experience for our guests on every shift.
- You actively achieve sales targets set by your management team and support other team members to do the same.
- Everything you deliver is to the highest service standards, proactively driving sales and following the lead of your management team.
- You ensure our guests are shown the best possible experience and are looked after safely when in our venues and when leaving.
- You actively complete your compliancy e-learning within 2 weeks of starting to ensure you are safe in the workplace.
- You deliver our products to spec, complete spec tests and take and learn new drinks and food menu dishes when required.
- Having fun, laughing and giving good vibes.
WHAT WE’RE LOOKING FOR
- You positively represent yourself, your team and Incipio, day by day through your actions, tasks, and responsibilities.
- Vibrant + energetic individuals
- A discipline for exceptional standards
- Problem solvers; people who thrive from completing tasks and always find a way through a problem
- A natural with guests, someone who enjoys interaction and busy environments.
- Friendliness and approachability
- A genuine desire to deliver a great experience to our guests and form brilliant teams.
Incipio & Inclusivity
We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
Team Member in London employer: Pergola on the Wharf
Incipio is an exceptional employer that fosters a vibrant and inclusive work culture, empowering Team Members to thrive in their hospitality roles. With a strong focus on employee growth, 60% of our management teams have been promoted internally, and we offer unique benefits such as free therapy, incentive trips, and generous discounts across all venues. Join us in creating beautiful spaces filled with energy and life, where your contributions are celebrated and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in London
✨Tip Number 1
Get to know the vibe of Incipio! Before your interview, check out their venues and social media. This will help you understand their atmosphere and show that you're genuinely interested in being part of their vibrant team.
✨Tip Number 2
Practice your hospitality skills! Think about how you can enhance guest experiences and be ready to share your ideas during the interview. Show them you’re not just a team player but also someone who can bring energy and creativity to the role.
✨Tip Number 3
Be yourself! Incipio values individuality, so don’t be afraid to let your personality shine through. Share your passion for hospitality and how you can contribute to creating those great times they’re all about.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the vibrant world of Incipio.
We think you need these skills to ace Team Member in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! Share any experiences that highlight your energy and enthusiasm for creating vibrant atmospheres. We want to see how you can bring our venues to life!
Be Yourself:We’re all about individuality at Incipio, so don’t be afraid to let your personality come through in your application. Whether it’s a fun anecdote or a unique perspective, we want to know what makes you, you!
Highlight Team Spirit:Since teamwork is key in our venues, make sure to mention any past experiences where you’ve worked closely with others. Show us how you contribute to a positive team dynamic and how you support your colleagues!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you on board to create those great times together!
How to prepare for a job interview at Pergola on the Wharf
✨Know the Vibe
Before your interview, get a feel for Incipio's vibrant atmosphere. Visit their venues if you can, or check out their social media to see how they curate experiences. This will help you speak confidently about how you can contribute to that energy.
✨Show Your Passion for Hospitality
During the interview, express your genuine love for hospitality. Share specific examples of how you've created positive experiences in previous roles. This will demonstrate that you’re not just looking for a job, but that you truly care about enhancing guest experiences.
✨Be Ready to Problem Solve
Incipio values problem solvers, so prepare to discuss challenges you've faced in past roles and how you overcame them. Think of a couple of scenarios where you turned a difficult situation into a positive outcome, showcasing your ability to thrive under pressure.
✨Emphasise Team Spirit
Highlight your teamwork skills by sharing stories of how you've collaborated with others to achieve goals. Mention any experience you have in supporting colleagues or driving sales together, as this aligns perfectly with what Incipio is looking for in a Team Member.
