At a Glance
- Tasks: Create vibrant atmospheres and deliver exceptional guest experiences in a fast-paced environment.
- Company: Join Incipio, where we celebrate individuality and inclusivity in hospitality.
- Benefits: Enjoy competitive pay, career growth, free therapy, and exciting incentive trips.
- Other info: Opportunities for internal promotions and regular team events to celebrate success.
- Why this job: Be part of a dynamic team that values your energy and passion for hospitality.
- Qualifications: Looking for vibrant, friendly individuals with a knack for problem-solving.
The predicted salary is between 22000 - 26000 £ per year.
Incipio curates beautiful spaces with vibrant atmospheres for great times. Team Members at Incipio are key parts of our team, and our management teams will empower you to grow in your role, working with you on your hospitality skills and product knowledge, striving to be the best version of yourself. Our Team Members bring our beautiful venues to life, curating vibrant atmospheres for great times.
BENEFITS + BEST BITS
- Tronc paid fairly and equally
- 60% of our management teams have been promoted internally
- Mental Maintenance: Therapy for free
- Referral Bonus: refer a friend and once they have passed their probation you receive a bonus
- Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows
- Company awards to celebrate team and regular events
- Incipio FC + Seasonal Socials
- Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
- Enhanced Maternity, Paternity and Adoption leave
- 50% discount for food and drink in all Incipio venues
WHAT YOU’LL BE GETTING UP TO
- Have a passion for all things hospitality, driving positive feedback and achieving a target set by your management team each week.
- You work at pace with energy, always looking for the next task that can be completed.
- You proactively work to enhance the atmosphere of your venue, including music, lighting and temperature and communicate this with your management team.
- You work closely with your front of house and kitchen teams to deliver an exceptional experience for our guests on every shift.
- You actively achieve sales targets set by your management team and support other team members to do the same.
- Everything you deliver is to the highest service standards, proactively driving sales and following the lead of your management team.
- You ensure our guests are shown the best possible experience and are looked after safely when in our venues and when leaving.
- You actively complete your compliancy e-learning within 2 weeks of starting to ensure you are safe in the workplace.
- You deliver our products to spec, complete spec tests and take and learn new drinks and food menu dishes when required.
- Having fun, laughing and giving good vibes.
WHAT WE’RE LOOKING FOR
- You positively represent yourself, your team and Incipio, day by day through your actions, tasks, and responsibilities.
- Vibrant + energetic individuals
- A discipline for exceptional standards
- Problem solvers; people who thrive from completing tasks and always find a way through a problem
- A natural with guests, someone who enjoys interaction and busy environments.
- Friendliness and approachability
- A genuine desire to deliver a great experience to our guests and form brilliant teams.
Incipio & Inclusivity
We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
Hospitality Team Member — Energetic, Growth-Driven in London employer: Pergola on the Wharf FOH
Incipio is an exceptional employer that fosters a vibrant and energetic work culture, empowering Hospitality Team Members to grow their skills and advance within the company. With a strong focus on employee well-being, including free therapy and generous maternity and paternity leave, Incipio also offers exciting career development opportunities and unique incentives like trips to Portugal and France. Join us in creating beautiful spaces where you can thrive and make lasting memories for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Member — Energetic, Growth-Driven in London
✨Tip Number 1
Get to know the company vibe! Before your interview, check out Incipio's social media and website. This will help you understand their culture and show that you're genuinely interested in being part of their vibrant team.
✨Tip Number 2
Practice your hospitality skills! Think about how you can create a great atmosphere for guests. Maybe role-play with a friend or family member to get comfortable with customer interactions and problem-solving on the spot.
✨Tip Number 3
Be ready to showcase your energy! During the interview, let your personality shine through. Show them you’re not just another candidate; you’re someone who brings good vibes and enthusiasm to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Incipio family and ready to dive into the hospitality world with us.
We think you need these skills to ace Hospitality Team Member — Energetic, Growth-Driven in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your energy and enthusiasm for creating vibrant atmospheres. We want to see how you can bring our venues to life!
Be Yourself:We’re all about individuality at Incipio, so don’t be afraid to let your personality come through in your application. Whether it’s a fun anecdote or a unique perspective, we want to know what makes you, you!
Highlight Team Spirit:Since teamwork is key in our venues, make sure to mention any experiences where you’ve collaborated with others. Show us how you’ve contributed to a positive team environment and how you can support your future colleagues!
Apply Through Our Website:For the best chance of joining our vibrant team, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the conversation about your future with Incipio!
How to prepare for a job interview at Pergola on the Wharf FOH
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences where you created a vibrant atmosphere or went above and beyond for guests. This will show that you’re not just looking for a job, but that you truly care about delivering exceptional experiences.
✨Demonstrate Your Energy and Positivity
Incipio is all about vibrancy and energy, so bring that to your interview! Smile, maintain an upbeat tone, and engage with your interviewers. They’ll be looking for someone who can bring good vibes to their team, so let your personality shine through.
✨Prepare for Teamwork Questions
Since you'll be working closely with both front of house and kitchen teams, be ready to discuss your teamwork skills. Think of examples where you collaborated effectively with others to achieve a common goal. Highlight how you support your teammates and contribute to a positive work environment.
✨Research Incipio’s Values and Culture
Before the interview, take some time to learn about Incipio’s values and culture. Understand their commitment to inclusivity and individuality. This knowledge will help you align your answers with what they’re looking for and demonstrate that you’re a great fit for their team.
