Hospitality Team Member — Energetic, Growth-Driven

Hospitality Team Member — Energetic, Growth-Driven

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Bring vibrant atmospheres to life and deliver exceptional guest experiences.
  • Company: Join Incipio, a dynamic hospitality company that values energy and growth.
  • Benefits: Enjoy competitive pay, career support, and exciting incentive trips.
  • Other info: Opportunities for internal promotions and regular team events.
  • Why this job: Be part of a fun team that celebrates individuality and inclusivity.
  • Qualifications: Passion for hospitality and a positive, energetic attitude.

The predicted salary is between 20000 - 25000 £ per year.

Incipio curates beautiful spaces with vibrant atmospheres for great times. Team Members at Incipio are key parts of our team, and our management teams will empower you to grow in your role, working with you on your hospitality skills and product knowledge, striving to be the best version of yourself. Our Team Members bring our beautiful venues to life, curating vibrant atmospheres for great times.

BENEFITS + BEST BITS

  • Tronc paid fairly and equally
  • 60% of our management teams have been promoted internally
  • Mental Maintenance: Therapy for free
  • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus
  • Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows
  • Company awards to celebrate team and regular events
  • Incipio FC + Seasonal Socials
  • Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
  • Enhanced Maternity, Paternity and Adoption leave
  • 50% discount for food and drink in all Incipio venues

WHAT YOU’LL BE GETTING UP TO

  • Have a passion for all things hospitality, driving positive feedback and achieving a target set by your management team each week.
  • You work at pace with energy, always looking for the next task that can be completed.
  • You proactively work to enhance the atmosphere of your venue, including music, lighting and temperature and communicate this with your management team.
  • You work closely with your front of house and kitchen teams to deliver an exceptional experience for our guests on every shift.
  • You actively achieve sales targets set by your management team and support other team members to do the same.
  • Everything you deliver is to the highest service standards, proactively driving sales and following the lead of your management team.
  • You ensure our guests are shown the best possible experience and are looked after safely when in our venues and when leaving.
  • You actively complete your compliancy e-learning within 2 weeks of starting to ensure you are safe in the workplace.
  • You deliver our products to spec, complete spec tests and take and learn new drinks and food menu dishes when required.
  • Having fun, laughing and giving good vibes.

WHAT WE’RE LOOKING FOR

  • You positively represent yourself, your team and Incipio, day by day through your actions, tasks, and responsibilities.
  • Vibrant + energetic individuals
  • A discipline for exceptional standards
  • Problem solvers; people who thrive from completing tasks and always find a way through a problem
  • A natural with guests, someone who enjoys interaction and busy environments.
  • Friendliness and approachability
  • A genuine desire to deliver a great experience to our guests and form brilliant teams.

Incipio & Inclusivity

We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

Hospitality Team Member — Energetic, Growth-Driven employer: Pergola on the Wharf FOH

Incipio is an exceptional employer that fosters a vibrant and energetic work culture, empowering Hospitality Team Members to grow their skills and advance within the company. With a strong focus on employee well-being, including free therapy, generous leave policies, and exciting incentive trips, Incipio creates an inclusive environment where individuality is celebrated and team members are encouraged to thrive. Join us in curating beautiful spaces and delivering unforgettable experiences while enjoying fantastic benefits and career development opportunities.

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Contact Details:

Pergola on the Wharf FOH Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospitality Team Member — Energetic, Growth-Driven

Tip Number 1

Get to know the company culture! Before your interview, check out Incipio's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their vibrant team.

Tip Number 2

Practice your hospitality skills! Think about how you can enhance the atmosphere for guests. Maybe role-play with a friend or family member to get comfortable with customer interactions and problem-solving on the spot.

Tip Number 3

Be ready to showcase your energy! During the interview, let your personality shine through. Show them that you’re not just a fit for the role but also someone who can bring good vibes and positivity to the team.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you note. It’s a great way to express your appreciation and keep yourself fresh in their minds as they make their decision.

We think you need these skills to ace Hospitality Team Member — Energetic, Growth-Driven

Hospitality Skills
Product Knowledge
Sales Target Achievement
Team Collaboration
Exceptional Service Standards
Problem-Solving Skills
Guest Interaction

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your energy and enthusiasm for creating vibrant atmospheres. We want to see how you can bring our venues to life!

Be Yourself:We’re all about individuality at Incipio, so don’t be afraid to show your true self in your application. Use your own voice and style to express why you’d be a great fit for our team. Authenticity is key!

Highlight Teamwork Skills:Since we thrive on collaboration, make sure to mention any past experiences where you worked closely with others. Whether it’s in hospitality or another field, teamwork is essential, and we want to know how you contribute to a positive environment.

Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our vibrant team!

How to prepare for a job interview at Pergola on the Wharf FOH

Show Your Passion for Hospitality

Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences where you created a vibrant atmosphere or went above and beyond for guests. This will show that you’re not just looking for a job, but that you truly care about delivering exceptional experiences.

Demonstrate Your Energy and Positivity

Incipio is all about vibrancy and energy, so bring that to your interview! Smile, maintain an upbeat tone, and engage with your interviewers. They want to see that you can bring good vibes to their team, so let your personality shine through.

Prepare for Scenario Questions

Expect questions that assess how you handle various situations in a busy environment. Think of examples where you solved problems or enhanced guest experiences. Practising these scenarios will help you articulate your thought process and show that you can thrive under pressure.

Research Incipio’s Values and Culture

Familiarise yourself with Incipio’s mission and values before the interview. Understanding their focus on inclusivity and teamwork will allow you to align your answers with what they’re looking for. Mentioning specific aspects of their culture can demonstrate your enthusiasm and fit for the role.