Assistant Manager

Assistant Manager

Full-Time 30000 - 35000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a vibrant team, ensuring outstanding hospitality and creative cocktail experiences.
  • Company: Join Incipio at Pergola Brixton, a buzzing rooftop bar with a lively atmosphere.
  • Benefits: Enjoy competitive pay, bonuses, health perks, and discounts on food and drink.
  • Other info: Great career growth opportunities and exciting incentive trips await you!
  • Why this job: Be part of a fun, inclusive environment where your creativity and leadership shine.
  • Qualifications: Passion for hospitality, strong communication skills, and a knack for problem-solving.

The predicted salary is between 30000 - 35000 £ per year.

Incipio curates beautiful spaces with vibrant atmospheres for great times.

Join Pergola Brixton, a vibrant rooftop bar and dining venue in the heart of Brixton, known for its buzzing atmosphere, great cocktails, street‑food style dining, and signature R&B soundtrack paired with live DJs and unforgettable social experiences.

Our Assistant Managers are pro‑active, detailed, operational leaders for their teams.

They bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue‑driving through innovative ideas and continuous development of their teams.

BENEFITS + BEST BITS

  • Transparent and fair TRONC payments
  • Up to 10% Bonus based off of performance and KPI's set and agreed with your General Manager
  • Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards
  • Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio
  • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus
  • 60% of our management teams are people we have progressed internally
  • Career development + opportunity to grow and expand in this role as the business expands
  • Company awards to celebrate team and regular events
  • Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
  • Paid sick leave
  • Compassionate Leave
  • Enhanced Maternity, Paternity and Adoption leave
  • Length in service; earn additional holiday after 2 years continuous service
  • Incipio FC + Seasonal Socials
  • 50% discount for food and drink in all of our venues
  • WHAT YOU’LL BE GETTING UP TO
  • Bridging the gap between the team and senior management, using clear, effective and simple communication
  • Using imaginative revenue‑driving ideas to drive the business forward
  • You lead joyous and independent shifts and ensure high service standards are kept to, including actively coaching your team in their development.
  • You ensure the venue runs efficiently by leading from the front, being approachable and driving outstanding hospitality at every opportunity.
  • Creative cocktail ideas and champion menu development from your team
  • You ensure our guests are shown the best possible experience and are looked after safely when in our venues and leaving.
  • You motivate your team by providing excellent support and training ensuring your team are happy, engaged and full of joy.
  • You drive both sales and the business performance by using financial data and planning effectively.
  • Be obsessed with learning, pushing for your own development and career progression
  • Having fun, laughing a lot and bringing the good vibes
  • WHAT WE’RE LOOKING FOR
  • Someone who has a passion for individual hospitality experiences
  • People focused, delivering structured inductions to new team members and encourage development
  • A problem solver who enjoys collating feedback and ideas from others and implementing that into a single focus
  • You have a discipline for implementing exceptional standards
  • You are calm in high‑pressure environments
  • You have a big heart and want to impart your knowledge onto your team

We’re all about celebrating individuality & inclusivity.

At Incipio, we believe diverse teams make the best teams.

That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you.

If you need any adjustments during the application process, just let us know.

We’ve got you!

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Assistant Manager employer: Pergola Canary Wharf

Incipio is an exceptional employer that fosters a vibrant and dynamic work culture in the heart of London. With a focus on employee growth, we offer regular social events and opportunities for progression, ensuring that our team members thrive both personally and professionally while delivering outstanding guest experiences.

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Contact Details:

Pergola Canary Wharf Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pergola Canary Wharf. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Pergola Canary Wharf

Don't be shy about reaching out to Pergola Canary Wharf directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Assistant Manager

Communication Skills
Problem-Solving Skills
Organizational Skills
Flexibility
Teamwork
Adaptability
Compassion

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pergola Canary Wharf and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Pergola Canary Wharf

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!