At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional hospitality and driving innovative revenue ideas.
- Company: Join Incipio, where we create beautiful spaces filled with energy and life.
- Benefits: Enjoy competitive pay, bonuses, health perks, and discounts at our venues.
- Why this job: Make a real impact in hospitality while having fun and developing your career.
- Qualifications: Passion for hospitality, team leadership, and problem-solving skills.
- Other info: Inclusive culture celebrating individuality with great career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Incipio curates beautiful spaces with vibrant atmospheres for great times. We are seeking an outstanding Assistant Manager with a love for varied hospitality experiences, high volume operations & who thrives managing large teams. Our Assistant Managers are pro-active, detailed, operational leaders for their teams. They bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of their teams. We are looking for impactful people to push the boundaries of hospitality and give our guests a truly unique experience.
BENEFITS + BEST BITS
- Transparent and fair TRONC payments
- Pergo development programme
- Up to 10% Bonus based off of performance and KPI's set and agreed with your General Manager
- Vitality Package: Dental, Optical and Health insurance.
- Gym membership discounts + other rewards
- Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio
- Referral Bonus: refer a friend and once they have passed their probation you receive a bonus
- 60% of our management teams are people we have progressed internally
- Career development + opportunity to grow and expand in this role as the business expands
- Company awards to celebrate team and regular events
- Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
- Paid sick leave
- Compassionate Leave
- Enhanced Maternity, Paternity and Adoption leave
- Length in service; earn additional holiday after 2 years continuous service
- Incipio FC + Seasonal Socials
- 50% discount for food and drink in all of our venues
WHAT YOU’LL BE GETTING UP TO
- Bridging the gap between the team and senior management, using clear, effective and simple communication
- Using imaginative revenue driving ideas to drive the business forward
- You lead joyous and independent shifts and ensure high service standards are kept to, including actively coaching your team in their development.
- You ensure the venue runs efficiently by leading from the front, being approachable and driving outstanding hospitality at every opportunity.
- Creative cocktail ideas and champion menu development from your team
- You ensure our guests are shown the best possible experience and are looked after safely when in our venues and leaving.
- You motivate your team by providing excellent support and training ensuring your team are happy, engaged and full of joy.
- You drive both sales and the business performance by using financial data and planning effectively.
- Be obsessed with learning, pushing for your own development and career progression
- Having fun, laughing a lot and bringing the good vibes
WHAT WE’RE LOOKING FOR
- Someone who has a passion for individual hospitality experiences
- People focused, delivering structured inductions to new team members and encourage development
- A problem solver who enjoys collating feedback and ideas from others and implementing that into a single focus
- You have a discipline for implementing exceptional standards
- You are calm in high pressure environments
- You have a big heart and want to impart your knowledge onto your team
Incipio & Inclusivity
We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
Assistant Manager employer: Pergola Canary Wharf
Contact Detail:
Pergola Canary Wharf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their vibrant team.
✨Tip Number 2
Prepare some creative ideas related to hospitality that you can share during your interview. Think about how you can bring joy and innovation to the role. This shows you're proactive and ready to contribute right from the start!
✨Tip Number 3
Practice your communication skills! As an Assistant Manager, you'll need to bridge gaps between teams. Role-play with a friend or use our resources to get comfortable with clear and effective communication.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: Let your love for hospitality shine through in your application. We want to see how your experiences have shaped your passion for creating vibrant atmospheres and unforgettable guest experiences.
Be Specific: When detailing your past roles, be specific about your achievements and how you’ve driven revenue or improved team performance. Numbers and examples help us see the impact you've made!
Keep It Personal: Make sure your application reflects your personality. We’re looking for someone who can bring joy and creativity to our team, so don’t be afraid to let your unique voice come through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Incipio!
How to prepare for a job interview at Pergola Canary Wharf
✨Know the Company Vibe
Before your interview, dive into Incipio's culture and values. Understand their focus on vibrant atmospheres and outstanding hospitality. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in high-pressure environments. Highlight your ability to motivate and develop others, as well as any innovative ideas you've implemented to drive performance.
✨Bring Your Creative Ideas
Incipio values imagination and creativity. Think about some unique cocktail ideas or revenue-driving strategies you could suggest during the interview. This not only shows your passion for the role but also your proactive approach to contributing to the business.
✨Be Ready to Discuss Development
Talk about your own career progression and how you plan to continue learning and growing within the role. Incipio is keen on developing their staff, so demonstrating your commitment to personal and professional growth will resonate well with them.
