Guest Experience Team Lead

Guest Experience Team Lead

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to create unforgettable guest experiences and maintain high standards.
  • Company: Exciting hospitality venue in Greater London with a focus on teamwork.
  • Benefits: Discounted food, company awards, and opportunities for career progression.
  • Why this job: Join a dynamic environment where your energy and friendliness can shine.
  • Qualifications: Energetic, friendly, and problem-solving skills are essential.
  • Other info: Participate in fun team-building events and grow your career.

The predicted salary is between 28800 - 43200 £ per year.

A vibrant hospitality venue in Greater London is seeking a Supervisor to lead a dynamic team. You will ensure outstanding guest experiences and motivate staff to meet exceptional standards. The ideal candidate is energetic, friendly, and ready to solve problems while contributing to team success.

This role offers the opportunity for career progression and participation in team-building events, with various benefits including discounted food and company awards.

Guest Experience Team Lead employer: Pergola Brixton FOH

Join a vibrant hospitality venue in Greater London, where we prioritise outstanding guest experiences and foster a supportive work culture. As a Guest Experience Team Lead, you will enjoy numerous benefits such as discounted food, company awards, and ample opportunities for career progression, all while being part of a dynamic team that values energy, friendliness, and problem-solving. Our commitment to team-building events ensures a rewarding and engaging workplace for all employees.
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Contact Detail:

Pergola Brixton FOH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Team Lead

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings or can put in a good word for you, which can really help us stand out.

✨Tip Number 2

Show your personality during interviews! We want to see that energetic and friendly vibe you bring to the table. Share stories that highlight your problem-solving skills and how you’ve motivated teams in the past.

✨Tip Number 3

Research the venue before your interview. Knowing their values and what makes them unique will help us tailor our answers and show genuine interest. Plus, it’s a great way to impress the hiring team!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Guest Experience Team Lead

Leadership Skills
Customer Service Skills
Team Motivation
Problem-Solving Skills
Communication Skills
Energetic Attitude
Interpersonal Skills
Attention to Detail

Some tips for your application 🫡

Show Your Personality: When writing your application, let your vibrant personality shine through! We want to see the energetic and friendly side of you that matches our team culture. Don’t be afraid to show us how you can contribute to creating outstanding guest experiences.

Highlight Relevant Experience: Make sure to showcase any previous experience in hospitality or team leadership. We’re looking for someone who can motivate staff and solve problems effectively, so share examples that demonstrate these skills. It’ll help us see how you can fit into our dynamic team!

Tailor Your Application: Take a moment to tailor your application specifically for this role. Mention why you’re excited about leading a team in a vibrant venue like ours and how you can help maintain exceptional standards. Personal touches go a long way in making your application stand out!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!

How to prepare for a job interview at Pergola Brixton FOH

✨Know the Venue Inside Out

Before your interview, do some research on the hospitality venue. Familiarise yourself with their values, menu, and any recent events or promotions. This shows your genuine interest and helps you tailor your answers to align with their goals.

✨Showcase Your Leadership Skills

As a Guest Experience Team Lead, you'll need to motivate and guide your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved guest satisfaction. Be ready to discuss how you can inspire others to achieve exceptional standards.

✨Emphasise Problem-Solving Abilities

In hospitality, challenges can arise at any moment. Think of specific instances where you've tackled problems effectively. Highlight your approach to resolving issues while maintaining a positive guest experience, as this will demonstrate your readiness for the role.

✨Bring Your Energy and Enthusiasm

The ideal candidate is energetic and friendly, so let your personality shine through during the interview. Practice conveying your passion for hospitality and how you can contribute to a vibrant team atmosphere. A positive attitude can make a lasting impression!

Guest Experience Team Lead
Pergola Brixton FOH
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