At a Glance
- Tasks: Support customers in using our innovative platform and ensure their success.
- Company: Join a fast-growing AI-enabled casting marketplace transforming the industry.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Other info: Exciting chance to grow with a company aiming for global leadership.
- Why this job: Be part of a team shaping the future of casting and talent management.
- Qualifications: Strong communication skills and a passion for customer success.
The predicted salary is between 50000 - 65000 £ per year.
About Performeo
Performeo is an AI-enabled end-to-end casting workflow and performer marketplace, connecting studios to top-tier talent and actors building their careers worldwide. We are creating a full vertical performer economy, bringing studios, casting directors, talent agents and actors together in ways that have never been possible before, fundamentally changing how actors are cast and managed around the world. A fast-growing business with clients across the globe, we already have major film projects being cast through our platform.
About the job
We are seeking a driven, ambitious and detail-oriented Senior Customer Success Associate to help grow and manage our customers, assisting them in adopting Performeo quickly and integrating it smoothly for full customer success. This is an exciting opportunity for someone on the upward curve of their career looking to join a dynamic and fast-growing company. The role has scope for real growth and development for the right candidate who is keen to be part of a team heading to be a global leader in the space.
Role overview
As a Senior Customer Success Associate at Performeo, you will be at the front line with our customers as they onboard and start using the platform. We are looking for a highly motivated and confident individual who makes the care of the customers their number one priority, ensuring that customers feel confident using the platform and maintaining smooth customer relations. We want someone who is comfortable getting on the phone to resolve issues while also managing data and details to track customer usage. We are looking for someone excited to come in at the early stage of company building and ready to implement systems for developing success metrics for the company. The role focuses on ensuring that our clients fully understand our product offering and seek to improve usage of our platform using data to drive innovative communication.
Senior Customer Success Associate employer: Performeo
Performeo is an innovative and rapidly growing company that offers a unique opportunity for creative professionals to thrive in a dynamic environment. With a strong emphasis on collaboration and personal growth, employees can expect to develop their skills and advance from Digital Designer to Creative Director, all while contributing to a groundbreaking platform that connects talent with industry leaders. The supportive work culture and the chance to shape the visual identity of a pioneering brand make Performeo an exceptional employer for those seeking meaningful and rewarding careers.
