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For Companies At a Glance
- Tasks: Be the face of our dealership, ensuring customers have a memorable experience.
- Company: Join a prestigious and award-winning motor retail group near Welwyn Garden City.
- Benefits: Enjoy a competitive salary, 23 days holiday, and continuous training opportunities.
- Why this job: This is your chance to thrive in a dynamic team and grow your career in the automotive industry.
- Qualifications: Experience as a Service Advisor or similar role in a franchised car dealership is required.
- Other info: Apply now to drive your career forward and be part of a company that values its employees!
The predicted salary is between 28000 - 40000 £ per year.
Service Advisor Hertfordshire £40,000 OTE Are you an experienced Service Advisor looking for your next career move? This is your chance to join one of the most successful and reputable motor retail groups in the industry as a Service Advisor. Based near Welwyn Garden City, this prestige vehicle and award-winning dealership is renowned for delivering top-tier service to customers. If you’re enthusiastic, motivated, and passionate about customer service, we would love to speak to you. Your Role as a Service Advisor As a Service Advisor , you’ll be the face of the dealership, ensuring every customer has a memorable experience. You’ll handle everything from greeting customers and recording vehicle details to maximising service sales. Your role will be pivotal in maintaining the high standards that the customers expect. Key Responsibilities: Welcome and assist customers Accurately log vehicle details and service requirements To communicate and convert the VHC (Visible Health Check) identified work requirements Manage reception administration, from job cards to invoicing Deliver outstanding customer service every step of the way About You: You will currently be an experienced Service Advisor, Service Receptionist, or Aftersales Advisor in a franchised car dealership Have familiarity with CDK/ADP/Keyloop Dealer Management System (a plus!) A positive, friendly attitude and a passion for customer service Salary & Benefits When you join our growing team, you’ll be rewarded with more than just a competitive salary. We believe in investing in our employees’ success, offering continuous training and career development opportunities. Here’s what you can expect: Starting Salary: £28,0000 Very Realistic On-Target Earnings (OTE): £40,000 23 days holiday, which increases with service (excludes Bank Holidays) Comprehensive training & development program to drive you career Regular pay and performance reviews to ensure you’re rewarded for your hard work Contributory pension scheme to secure your future Ready to Drive Your Career Forward? If you’re ready to join a dynamic team and make your mark in the automotive industry, apply now! This is your opportunity to be part of a company that truly values its employees and offers fantastic career prospects. Don’t miss out – apply today and let’s take your career to the next level! Please email your CV to: neil@performanceresourcing.co.uk or call Neil on: 07977 277839 If we have not responded to your application within 5 working days, please assume that on this occasion your application has not been successful. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Accountants, General Managers, Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information. Please note that not all vacancies are advertised as a number of our vacancies are confidential
Service Advisor - Prestige Car Dealership employer: Performance Resourcing
Contact Detail:
Performance Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Prestige Car Dealership
✨Tip Number 1
Familiarize yourself with the specific services and vehicles offered by the dealership. This knowledge will help you engage with customers more effectively and demonstrate your passion for the brand.
✨Tip Number 2
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 3
Prepare to discuss your previous customer service experiences in detail. Highlight specific situations where you went above and beyond to ensure customer satisfaction, as this aligns with the dealership's commitment to outstanding service.
✨Tip Number 4
Show enthusiasm for continuous learning and development. Mention any relevant training or certifications you have completed, as well as your willingness to participate in the dealership's training programs.
We think you need these skills to ace Service Advisor - Prestige Car Dealership
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor or in similar roles. Emphasize your customer service skills and any familiarity with Dealer Management Systems like CDK, ADP, or Keyloop.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your motivation to join a prestigious dealership. Mention specific experiences that demonstrate your ability to deliver outstanding service.
Highlight Relevant Experience: In your application, clearly outline your previous roles and responsibilities that align with the key responsibilities listed in the job description. Use examples to illustrate how you've successfully managed customer interactions and service sales.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the automotive industry.
How to prepare for a job interview at Performance Resourcing
✨Show Your Passion for Customer Service
As a Service Advisor, your enthusiasm for customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles.
✨Familiarize Yourself with the Dealership's Values
Research the prestige car dealership and understand its reputation and values. This will help you align your answers with what they prioritize, showing that you're a good fit for their team.
✨Prepare for Technical Questions
Since familiarity with systems like CDK/ADP/Keyloop is a plus, be ready to discuss your experience with these or similar Dealer Management Systems. Highlight any relevant skills that can set you apart.
✨Practice Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would handle customer inquiries and service sales.
