Service Advisor

Service Advisor

Didcot Full-Time 22605 - 33000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Service Advisor, assisting customers and managing service bookings.
  • Company: Be part of a high-performing dealership in the Abingdon/South Oxford area.
  • Benefits: Enjoy a competitive salary, bonuses, and a fantastic benefits package.
  • Why this job: This role offers growth opportunities in a supportive and established team environment.
  • Qualifications: Experience as a Service Advisor is required; customer service skills are a must.
  • Other info: Working hours are Monday to Friday with Saturday mornings on a rota.

The predicted salary is between 22605 - 33000 £ per year.

Service Advisor Abingdon £45,000 On Target Earnings

Are you an experienced car dealership Service Advisor looking for your next career move? This is your chance to join one of the most successful and reputable motor retail groups in the industry as a Service Advisor. Based near Abingdon, this prestige vehicle and award-winning dealership is renowned for delivering top-tier service to customers. If you\’re enthusiastic, motivated, and passionate about customer service, we would love to speak to you.

Your Role as a Service Advisor

As a Service Advisor, you\’ll be the face of the dealership, ensuring every customer has a memorable experience. You\’ll handle everything from greeting customers and recording vehicle details to maximising service sales. Your role will be pivotal in maintaining the high standards that the customers expect.

Key Responsibilities:

  • Welcome and assist customers
  • Accurately log vehicle details and service requirements
  • To communicate and convert the VHC (Visible Health Check) identified work requirements
  • Manage reception administration, from job cards to invoicing
  • Deliver outstanding customer service every step of the way

About You:

  • You will currently be an experienced Service Advisor, Service Receptionist, or Aftersales Advisor in a franchised car dealership
  • Must have familiarity with CDK/ADP/Keyloop Dealer Management System (a plus!)
  • A positive, friendly attitude and a passion for customer service

Salary & Benefits

When you join our growing team, you\’ll be rewarded with more than just a competitive salary. We believe in investing in our employees\’ success, offering continuous training and career development opportunities. Here\’s what you can expect:

  • Realistic On-Target Earnings (OTE): £40,000
  • 25 days holiday, which increases with service (excludes Bank Holidays)
  • Comprehensive training & development program to drive you career
  • Regular pay and performance reviews to ensure you\’re rewarded for your hard work
  • Contributory pension scheme to secure your future

Ready to Drive Your Career Forward?

If you\’re ready to join a dynamic team and make your mark in the automotive industry, apply now! This is your opportunity to be part of a company that truly values its employees and offers fantastic career prospects.

Don\’t miss out – apply today and let\’s take your career to the next level!

Please email your CV to: or call Neil on: 07977 277839

If we have not responded to your application within 5 working days, please assume that on this occasion your application has not been successful.

Candidates must be eligible to work in the UK without restriction.

Please visit the Performance Resourcing website to view our Privacy Policy.

Performance Resourcing have a number of vacancies for Accountants, General Managers, Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information. Please note that not all vacancies are advertised as a number of our vacancies are confidential

Service Advisor employer: Performance Resourcing

Join a high-performing team as a Service Advisor in the vibrant Abingdon/South Oxford area, where you'll enjoy a competitive salary and an attractive bonus structure. Our company fosters a supportive work culture that prioritizes employee growth and development, offering fantastic benefits that enhance your overall experience. With a commitment to excellence and teamwork, we provide a rewarding environment for those seeking meaningful employment.
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Contact Detail:

Performance Resourcing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Familiarize yourself with the specific services and products offered by the dealership in Abingdon / South Oxford. Understanding their unique selling points will help you engage more effectively during the interview.

✨Tip Number 2

Network with current or former employees of the dealership. They can provide valuable insights into the company culture and what the hiring managers are looking for in a Service Advisor.

✨Tip Number 3

Prepare to discuss your previous experience in customer service and how it relates to the automotive industry. Highlight any specific achievements that demonstrate your ability to enhance customer satisfaction.

✨Tip Number 4

Show enthusiasm for the role and the automotive industry during your interactions. Employers appreciate candidates who are genuinely interested in the position and the company.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Sales Skills
Technical Knowledge of Vehicles
Time Management
Attention to Detail
Teamwork
Negotiation Skills
Organizational Skills
Conflict Resolution
Adaptability
Product Knowledge
Computer Literacy

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Service Advisor position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or automotive industries. Use specific examples that demonstrate your ability to handle customer inquiries and provide excellent service.

Showcase Your Skills: Mention any relevant skills such as communication, problem-solving, and organizational abilities. These are crucial for a Service Advisor role, so make sure they stand out in your application.

Personalize Your Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the position and the company. Mention why you want to work for this dealership specifically and how you can contribute to their success.

How to prepare for a job interview at Performance Resourcing

✨Know the Company

Before your interview, take some time to research the dealership and its values. Understanding their mission and what sets them apart will help you align your answers with their expectations.

✨Showcase Your Experience

Be prepared to discuss your previous experience as a Service Advisor. Highlight specific examples where you successfully handled customer inquiries or resolved issues, demonstrating your problem-solving skills.

✨Emphasize Communication Skills

As a Service Advisor, strong communication is key. Practice articulating your thoughts clearly and confidently, and be ready to explain how you would handle difficult customer interactions.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of the interview. This shows your genuine interest in the role and helps you understand more about the team dynamics and company culture.

Service Advisor
Performance Resourcing
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