Automotive Service Advisor in Reading

Automotive Service Advisor\\nReading (Berkshire)\\n\\n£30,000 basic salary – £40,000 OTE/annum is achievable.\\n\\nWe are looking for an experienced Automotive Service Advisor for a Franchised Car Dealership in the Reading (Berkshire) area.\\n\\nBenefits\\n\\n£30,000 Basic Salary – £40,000 with bonusses is achievable.\\nIndustry leading package\\nAccess to Perks at Work discounts\\nEnrolment into career development programsThis role is to act as the liaison between our customers and service technicians and be the face of the business when customers come in for service and repair. Meeting and greeting customers, listening to requests, scheduling appointments, estimating costs and conducting inspections.\\n\\nThe Role\\n\\nCommunicating with customers regarding their vehicle needs.\\nMaintaining positive relationships with customers to ensure repeat and return custom.\\nUsing online bookings, phone calls, and in-person interactions, to schedule and book appointments, vehicle drop-offs, and vehicle pick-ups with customers, using our in-hours and manufacturer systems and processes.\\nKeeping customers updated about the status of their vehicle through the workshop\\nLiaising with your technician colleagues about vehicle statuses, and ensuring that vehicles will be ready for customer on time.The successful Applicant\\n\\nWill have 2 years recent experience working as a Vehicle Service Advisor.\\nUnderstand the importance of the EVHC process.\\nBe focused on delivering a great customer experience.\\nHad no more than 3 employers in the last 6 years.Together with a generous rewards and structured approach to training and development, this role offers real job security and every opportunity to progress. So if you are looking for a career, please apply.\\n\\nIf we have not responded to your application within 5 working days, please assume that on this occasion your application has not been successful.\\nCandidates must be eligible to work in the UK without restriction.\\nPlease visit the Performance Resourcing website to view our Privacy Policy.\\n\\nPerformance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information