At a Glance
- Tasks: As a Service Advisor, you'll manage customer interactions and ensure top-notch service delivery.
- Company: Join a friendly franchised car dealership in High Wycombe with a focus on growth and development.
- Benefits: Enjoy a competitive salary, bonus opportunities, and access to exclusive discounts.
- Why this job: This role offers real job security, career progression, and a supportive team environment.
- Qualifications: Must have recent experience as a Vehicle Service Advisor and strong communication skills.
- Other info: Candidates must be eligible to work in the UK without restrictions.
The predicted salary is between 26700 - 38000 £ per year.
Job description
Service Advisor
High Wycombe
£26,700 – £38,000+OTE/annum is achievable.
* Please only apply if you are working as a Vehicle Service Advisor*
We are looking for a Service Advisor for a Franchised Car Dealership in the High Wycombe area.
What we are looking for:
A Service Advisor with a proven ability to meet deadlines and manage sensitive, confidential information. Possesses excellent communication skills and extensive experience in sales and customer service environments. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.
Join a friendly local team, and you’ll soon discover that we’ll invest both in our business and in you. From a comprehensive training and development programme.
The successful Applicant
Will have recent experience working as an Vehicle Service Advisor.
- Be well organised and have good communication skills.
- Have Kerridge Autoline / Pinnacle experience.
- Understand the importance of the EVHC process.
- Be focused on delivering a great customer experience.
Together with a generous rewards and structured approach to training and development, this role offers real job security and every opportunity to progress. So if you are looking for a career, please apply.
In addition to receiving a competitive salary, for the right candidate this position will offer:
- Industry leading package
- Bonus payments based upon your performance
- Access to Perks at Work discounts
If we have not responded to your application within 5 working days, please assume that on this occasion your application has not been successful.
Candidates must be eligible to work in the UK without restriction.
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Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Performance Resourcing | Service Advisor employer: Performance Resourcing
Contact Detail:
Performance Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Resourcing | Service Advisor
✨Tip Number 1
Make sure to highlight your experience as a Vehicle Service Advisor in your conversations. Discuss specific situations where you successfully managed customer expectations or resolved issues, as this will demonstrate your ability to deliver a great customer experience.
✨Tip Number 2
Familiarize yourself with the EVHC process and be ready to discuss its importance during your interview. Showing that you understand this process will set you apart from other candidates and show your commitment to providing excellent service.
✨Tip Number 3
If you have experience with Kerridge Autoline or Pinnacle, be prepared to talk about how you've used these systems in your previous roles. This knowledge can give you an edge, as it shows you're already equipped to handle the tools used in this position.
✨Tip Number 4
Demonstrate your enthusiasm for the role and the company during your interactions. Share why you want to join their friendly local team and how you plan to contribute to both the team and customer satisfaction.
We think you need these skills to ace Performance Resourcing | Service Advisor
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your recent experience as a Vehicle Service Advisor. Detail your responsibilities and achievements in previous roles to showcase your suitability for the position.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, provide examples of how you've effectively communicated with customers and team members in past positions.
Demonstrate Customer Focus: Illustrate your commitment to delivering a great customer experience. Share specific instances where you went above and beyond to meet customer needs or resolve issues.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Mention your familiarity with Kerridge Autoline / Pinnacle and understanding of the EVHC process to stand out.
How to prepare for a job interview at Performance Resourcing
✨Showcase Your Experience
Make sure to highlight your recent experience as a Vehicle Service Advisor. Be prepared to discuss specific examples of how you've met deadlines and managed sensitive information in previous roles.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Consider preparing answers to common interview questions that showcase your ability to communicate effectively with customers and team members.
✨Understand the EVHC Process
Familiarize yourself with the Electronic Vehicle Health Check (EVHC) process. Be ready to explain its importance and how you have utilized it in your past roles to enhance customer service.
✨Express Your Enthusiasm
Show your drive and commitment during the interview. Employers are looking for candidates who are not only qualified but also enthusiastic about contributing to the team and providing an exceptional customer experience.