At a Glance
- Tasks: Provide top-notch customer service and support in a dynamic car dealership environment.
- Company: Join a friendly local team at a reputable franchised car dealership.
- Benefits: Competitive salary, performance bonuses, and access to exclusive discounts.
- Other info: Great opportunities for career progression and a supportive team culture.
- Why this job: Kickstart your career with training, development, and real job security.
- Qualifications: Experience as a Vehicle Service Advisor and strong communication skills required.
We are looking for an experienced Service Advisor for a Franchised Car Dealership in the Newbury area. A Customer Service Star who has the ability to work to deadlines and handle sensitive and confidential information. You will have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background, we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with a willingness to contribute to your team and, more importantly, your customers.
Join a friendly local team, and you will soon discover that we will invest both in our business and in you, from a comprehensive training and development programme.
The successful Applicant
- Will have recent experience working as a Vehicle Service Advisor.
- Be well organised and have good communication skills.
- Have Kerridge Autoline / Pinnacle experience.
- Understand the importance of the EVHC process.
- Be focused on delivering a great customer experience.
- Had no more than 3 employers in the last 6 years.
Together with a generous rewards and structured approach to training and development, this role offers real job security and every opportunity to progress. So if you are looking for a career, please apply.
In addition to receiving a competitive salary, for the right candidate this position will offer:
- Industry leading package
- Bonus payments based upon your performance
- Access to Perks at Work discounts
If we have not responded to your application within 5 working days, please assume that on this occasion your application has not been successful. Candidates must be eligible to work in the UK without restriction.
Service Advisor in Newbury employer: Performance Resourcing
As a Service Advisor, you will thrive in a dynamic and supportive work environment that prioritises excellent customer service and employee development. Our company offers competitive salaries, comprehensive training programmes, and opportunities for career advancement, all while fostering a collaborative culture that values teamwork and innovation. Located in a vibrant area, we provide unique advantages such as easy access to local amenities and a strong community spirit, making it an ideal place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Newbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings for Service Advisors. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by researching the dealership and its values. Show them you’re not just another candidate; you’re genuinely interested in their team and what they stand for. Tailor your answers to reflect their customer service ethos.
✨Tip Number 3
Practice your communication skills! As a Service Advisor, you'll need to convey information clearly and effectively. Role-play with a friend or family member to get comfortable discussing your experience and how it relates to delivering great customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Advisor in Newbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Advisor role. Highlight your customer service experience and any relevant skills, like your knowledge of Kerridge Autoline or Pinnacle. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and the dealership. Tell us why you're the perfect fit and how your past experiences have prepared you for this position. We love a good story!
Showcase Your Communication Skills:As a Service Advisor, communication is key. In your application, make sure to demonstrate your ability to convey information clearly and effectively. Whether it's through your writing style or examples of past interactions, let us see your skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we offer!
How to prepare for a job interview at Performance Resourcing
✨Know Your Stuff
Make sure you brush up on your knowledge of the EVHC process and any relevant software like Kerridge Autoline or Pinnacle. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry.
✨Show Off Your People Skills
As a Service Advisor, communication is key. Prepare examples of how you've successfully handled customer interactions in the past. Think about times when you turned a negative experience into a positive one – this will highlight your customer service star qualities!
✨Demonstrate Your Drive
The company is looking for someone with enthusiasm and commitment. Be ready to share what motivates you and how you plan to contribute to the team. Showing that you’re eager to grow and develop within the company can set you apart from other candidates.
✨Ask Smart Questions
Prepare thoughtful questions about the team culture, training opportunities, and performance expectations. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
