At a Glance
- Tasks: Be the go-to person for customers, ensuring top-notch service and smooth communication.
- Company: Join a premium automotive brand with a focus on customer satisfaction.
- Benefits: Earn a competitive salary with uncapped bonuses and enjoy industry-leading perks.
- Other info: Enjoy a stable, long-term career with clear progression opportunities.
- Why this job: Make a real difference in customer experiences while building a rewarding career.
- Qualifications: 2 years as an Automotive Service Advisor with strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish.
Your Responsibilities Will Include:
- Welcoming customers and managing all service and repair enquiries
- Understanding customer requirements and accurately logging vehicle concerns
- Scheduling service appointments, vehicle drop-offs, and collections
- Providing clear and transparent cost estimates and service recommendations
- Keeping customers fully informed throughout the repair process
- Liaising closely with technicians to monitor vehicle progress and ensure timely completion
- Managing bookings via online systems, telephone, and face-to-face interactions
- Building strong, long-term relationships to encourage repeat business
About You:
- Minimum 2 years’ recent experience as an Automotive Service Advisor
- Strong understanding of the EVHC (Electronic Vehicle Health Check) process
- Excellent communication and customer service skills
- Highly organised with the ability to manage multiple tasks efficiently
- Professional, approachable, and customer-focused
- Stable work history (no more than 3 roles within the last 6 years preferred)
- A team player with a positive and proactive attitude
What We Offer:
- Competitive salary: £30,000 basic with £40,000 OTE
- Industry-leading benefits package
- Access to “Perks at Work” discount platform
- Structured training and ongoing career development programmes
- Clear progression opportunities within a premium brand network
- A stable and rewarding long-term career path
If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction.
Service Advisor (No Weekends) in Kidlington employer: Performance Resourcing
As a Service Advisor, you will thrive in a dynamic and supportive work environment that prioritises excellent customer service and employee development. Our company offers competitive salaries, comprehensive training programmes, and opportunities for career advancement, all while fostering a collaborative culture that values teamwork and innovation. Located in a vibrant area, we provide unique advantages such as easy access to local amenities and a strong community spirit, making it an ideal place to grow your career.
