At a Glance
- Tasks: Manage motorhome rentals, ensuring exceptional customer experiences from booking to return.
- Company: Join a growing rental and sales business with a fantastic reputation.
- Benefits: Earn up to £35,000, enjoy industry-leading perks, and career progression.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Be part of a passionate team in a dynamic, hands-on role.
- Qualifications: Experience in leisure or hospitality, strong organisational skills, and a customer-focused approach.
We are currently recruiting for a customer-focused and highly organised Motorhome Rental Manager to join a growing and successful rental and sales business based in Hampshire. Our client has built an excellent reputation for delivering outstanding customer experiences to motorhome enthusiasts across the UK and beyond. This is a fantastic opportunity to join a passionate and friendly team within a varied, hands-on role offering long-term career development.
The Role
As Motorhome Rental Manager, you will take full responsibility for the day-to-day rental operation, ensuring every customer enjoys a smooth, professional, and memorable experience from booking through to vehicle return. This is a fast-paced and varied role that requires excellent organisation, attention to detail, and a flexible, hands-on approach - particularly during the busy summer season.
Key Responsibilities
- Manage customer enquiries, bookings, and vehicle handovers/returns
- Maintain booking systems and ensure accurate record keeping
- Deliver exceptional customer service throughout the rental journey
- Oversee fleet preparation, cleanliness, servicing schedules, and MOT coordination
- Manage and support a team of cleaners and valeters
- Handle customer issues professionally and efficiently
- Take responsibility for out-of-hours customer support on a rota basis
- Manage staff rotas and holiday planning
- Support other areas of the business during quieter periods, including administration, maintenance, or marketing
- Ensure compliance with Health & Safety procedures and company standards
About You
- Strong organisational skills with the ability to manage multiple priorities
- Previous experience within the leisure, holiday, rental, or hospitality industry
- Excellent attention to detail and problem-solving ability
- Customer-focused with a friendly, professional, and solutions-driven approach
- Calm under pressure, particularly during peak trading periods
- Flexible team player willing to support the wider business when required
- Strong IT skills and confidence using booking systems
- Full UK driving licence required
What's on Offer
- Competitive salary of up to £35,000 per annum
- Industry-leading benefits package
- Access to employee perks and discount platform
- Holiday discounts
- Increased annual leave with length of service
- Career progression opportunities
- Free on-site parking
40 hours per week 5 days out of 7, including weekends and bank holidays on a rota basis.
This is an exciting opportunity to join a growing business where no two days are the same. If you are passionate about customer service, enjoy a hands-on environment, and want to be part of a supportive and expanding team, we would love to hear from you. Candidates must be eligible to work in the UK without restriction.
Motorhome Rental Manager in Andover employer: Performance Resourcing
Join a dynamic and customer-centric team as a Motorhome Rental Manager in Hampshire, where your organisational skills and passion for exceptional service will thrive. With a competitive salary of up to £35,000, industry-leading benefits, and ample opportunities for career progression, this role offers a rewarding environment that values employee growth and teamwork. Experience the excitement of a varied, hands-on position in a supportive workplace that prioritises both customer satisfaction and staff well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Motorhome Rental Manager in Andover
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and what makes them tick. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their success.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview!
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips about the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Motorhome Rental Manager in Andover
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Motorhome Rental Manager role. Highlight your customer service experience and organisational skills, as these are key to impressing us!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your previous experiences make you the perfect fit for our team. Keep it friendly and professional!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've handled customer issues or managed multiple priorities in the past. We love seeing candidates who can stay calm under pressure and find solutions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Performance Resourcing
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and what sets them apart in the motorhome rental industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Motorhome Rental Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your problem-solving abilities and how you handled challenging situations to ensure customer satisfaction.
✨Demonstrate Organisational Prowess
This role requires strong organisational skills, so be ready to discuss how you manage multiple priorities. Bring up specific tools or methods you use to stay organised, especially during busy periods. This will reassure the interviewer that you can handle the fast-paced nature of the job.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the challenges they face during peak seasons, or how success is measured in this role. This shows that you’re not just interested in the position, but also in contributing positively to the team.
