At a Glance
- Tasks: Provide essential admin support and handle customer enquiries with professionalism.
- Company: Join a dynamic team focused on customer satisfaction and efficient operations.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Flexible role with opportunities for growth and teamwork.
- Why this job: Be the backbone of our operations and make a real difference in customer service.
- Qualifications: Previous admin experience and strong communication skills are a must.
The predicted salary is between 22000 - 27000 £ per year.
We are looking for an organised and proactive
Office Administrator to join our team.
This is a varied and customer-focused role that provides essential administrative support across the business, ensuring the efficient processing of customer orders and the smooth coordination of transport arrangements for customers in the UK and overseas.
Main Duties & Responsibilities
- Handle customer enquiries by telephone and email, providing a professional and efficient service.
- Process customer orders accurately, ensuring all information is complete and acknowledged where required.
- Maintain positive customer relationships through effective communication and support.
- Arrange UK and export transport for customer orders.
- Liaise with freight forwarders, couriers, and transport providers to ensure timely deliveries.
- Prepare and distribute shipping documentation as required.
- Maintain accurate electronic records and filing systems in line with company procedures.
- Scan, save, and manage completed works orders and associated documentation.
- Ensure administrative processes are completed accurately and efficiently.
- Provide general administrative support across the business.
- Assist with filing, data entry, document preparation, and other office tasks.
- Provide holiday cover for colleagues and support the smooth day-to-day running of the office
Skills & Experience
- Previous experience in an administrative or office support role.
- Good telephone manner and customer service skills.
- Strong organisational and time-management abilities.
- Excellent attention to detail and accuracy.
- Competent in Microsoft Office applications, particularly Outlook, Word and Excel.
- Ability to prioritise workload and work effectively under pressure.
- Good written and verbal communication skills.
- Flexible and willing to support colleagues where required.
- Ability to work independently and as part of a team.
- #J-18808-Ljbffr
Office Administrator in Ebbw Vale employer: Performance Masterbatches Ltd
Join our dynamic team in Ebbw Vale as an Office Administrator, where you'll enjoy a supportive work culture that values collaboration and customer service excellence. We offer competitive pay, opportunities for professional growth, and a chance to make a meaningful impact within the company while working in a vibrant community. With a focus on employee development and a commitment to maintaining positive relationships, this role is perfect for those looking to thrive in a rewarding environment.
Contact Details:
Performance Masterbatches Ltd Recruitment Team
