At a Glance
- Tasks: Answer calls, greet customers, and assist with inquiries in a fast-paced environment.
- Company: Join Grimsby Hyundai, a top dealership known for excellent customer experiences.
- Benefits: Enjoy competitive pay, vehicle discounts, and engaging employee events.
- Other info: Flexible part-time hours with opportunities for career growth.
- Why this job: Be the first point of contact and make a positive impact on customer experiences.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 17 - 18 £ per hour.
Grimsby Hyundai is a globally recognized dealership as part of the exclusive Nissan Global Award winners’ club. We are recognized for our performance and commitment to creating a trustworthy guest experience that inspires loyalty.
Grimsby Hyundai is seeking a Part-Time Front Desk Administrator to join their dynamic team. The successful candidate will be primarily responsible for answering and routing telephone calls and greeting new arrivals upon arrival to the sales floor. The receptionist is the first point of contact for customers and as such is an important representative of the organization.
About Us
Performance Auto Group is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:
- Great Experience: Every customer is entitled to a great experience
- Integrity: We are honest and transparent in our actions
- Diversity: We are stronger through the inclusion of people, brands and ideas
- Innovation: We passionately embrace opportunities for new and continuous improvements
- Empowerment: We encourage and support our people in taking initiative
- Giving Back: We positively impact the communities in which we live, work and raise families
Responsibilities
- Answer and direct all incoming calls in a courteous and professional manner.
- Strive to minimize the amount of time customers are placed on hold.
- Greet showroom customers and assist with basic inquiries.
- Communicate messages to appropriate parties in a timely manner.
- Update dealership schedule/directory on a regular basis.
- Motor vehicle licensing administration.
- Vehicle inventory administration.
- Perform other related administrative tasks as required by management.
Qualifications
- Must be available for the mentioned shifts: Monday: 8:00 am - 4:00 pm, Tuesday: 8:00 am - 4:00 pm and Thursday: 3:00 pm - 7:00 pm
- May be required to work on Saturday as per business needs.
- A reliable motor vehicle is considered an asset.
- Strong oral and written communication skills.
- Minimum of 1 year customer service experience required.
- Reception and/or Dealership experience is considered an asset.
- Must be team oriented with a positive attitude.
- Willingness to be trained on motor vehicle licensing.
- Able to meet deadlines and work well under pressure in a fast-paced environment.
- Personable, reliable, courteous.
- Strong computer skills and experience with Google Drive is an asset.
What’s in it for you?
- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Discount on vehicles, service and parts for you and your family
- Free and engaging employee events
Details
- Job Type: Part-Time
- Compensation (hourly): $17.60 - $18.00 per hour. The starting rate will be set within this range based on job-related factors such as relevant skills and experience.
Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Part-Time Front Desk Administrator (Grimsby Hyundai) employer: Performance Auto Group
Grimsby Hyundai, part of the esteemed Performance Auto Group, offers a vibrant work environment where employees are valued and empowered. With a strong commitment to integrity, diversity, and innovation, we provide excellent management support, opportunities for internal career growth, and attractive employee benefits including discounts on vehicles and engaging events. Join us in Grimsby, where your contributions will help create exceptional customer experiences in a dynamic automotive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Front Desk Administrator (Grimsby Hyundai)
✨Tip Number 1
Make sure to research Grimsby Hyundai and Performance Auto Group before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Practice your communication skills! As a Front Desk Administrator, you'll be the first point of contact for customers. Role-play with a friend or family member to get comfortable answering calls and greeting guests in a friendly, professional manner.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Choose an outfit that reflects professionalism and aligns with the dealership's vibe. You want to look the part of someone who embodies their core values.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the team at Grimsby Hyundai.
We think you need these skills to ace Part-Time Front Desk Administrator (Grimsby Hyundai)
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a front desk role.
Tailor Your Application:Make sure to customise your application to fit the job description. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us you’re genuinely interested in joining our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to know exactly why you’d be a great fit for us!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the process smoother for both you and us. We can’t wait to hear from you!
How to prepare for a job interview at Performance Auto Group
✨Know the Company
Before your interview, take some time to research Grimsby Hyundai and Performance Auto Group. Understand their values, mission, and what makes them stand out in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
As a Front Desk Administrator, strong communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with greeting customers and handling inquiries, just like you would in the job.
✨Showcase Your Customer Service Experience
Highlight your previous customer service experience during the interview. Be ready to share specific examples of how you've handled difficult situations or provided excellent service. This will demonstrate that you have the skills needed to create a great experience for customers at Grimsby Hyundai.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. Asking insightful questions shows that you're engaged and serious about the position, which can leave a positive impression on the interviewers.
