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- Tasks: Manage customs operations and ensure smooth movement of goods across borders.
- Company: Join a growing international logistics organisation at Heathrow.
- Benefits: Competitive salary, 20 days leave, private medical scheme, and lifestyle discounts.
- Other info: Dynamic team environment with opportunities for professional development.
- Why this job: Make a real impact in customs and international trade while growing your career.
- Qualifications: 2 years' experience in customs and strong knowledge of UK & EU regulations.
The predicted salary is between 28000 - 29500 £ per year.
Location: Heathrow (SL3 0EN)
Job Type: Permanent, Full-Time (40 hours per week)
Salary: £28,000 – £29,500 (depending on experience)
Working Hours: Monday – Friday, 08:30 – 17:30
About the Opportunity
Perform Recruitment is delighted to partner with a growing international logistics organisation seeking a Customs Operations Coordinator to join their Heathrow-based team. This is an excellent opportunity for someone with customs and import/export experience to play a key role in ensuring smooth and compliant movement of goods across borders. You'll work in a fast-paced, collaborative environment supporting operational efficiency and customer satisfaction.
Key Responsibilities
- Manage customs import, export, and cross-trade activities accurately and on time
- Complete and review customs declarations and documentation
- Ensure compliance with all financial, legal, and HMRC requirements
- Monitor operational workflows and report discrepancies to management
- Conduct spot checks on entries and provide weekly reports
- Ensure correct duty/VAT calculations and invoicing within deadlines
- Maintain strong communication with customers, internal teams, and sales
- Support credit control with follow-ups on outstanding payments
- Assist in improving operational efficiencies and customer workflows
- Provide support and cover during holidays and absences
- Ensure all activities align with internal SOPs and compliance standards
Skills & Experience Required
- Minimum 2 years' experience in customs, imports/exports, or compliance
- Strong knowledge of UK & EU customs regulations and procedures
- Experience using CDS (Customs Declaration Service)
- Understanding of HMRC amendments and reclaims
- Proficiency in Microsoft Office (especially Excel)
- Excellent attention to detail and organisational skills
- Ability to work both independently and within a team
- Flexibility to support occasional weekend work if required
Desirable:
- Experience in logistics, freight forwarding, or haulage
- Knowledge of transit procedures and ETSF
Benefits Package
- 20 days annual leave + public holidays
- Annual pension review
- Employee Assistance Programme (EAP) for you and your family
- Access to a wide range of discounts and lifestyle benefits
- Death in Service cover (after 6 months)
- Private medical scheme eligibility (after 1 year)
- Enhanced pension contributions (after 1 year)
- Free annual financial advice session
- Loyalty holiday scheme (up to 5 additional days)
Why Apply?
This role offers the chance to join a well-established and expanding logistics environment where your expertise will directly contribute to operational success. If you're looking to grow your career in customs and international trade, this could be the perfect next step.
Apply Now
Interested candidates are encouraged to apply today through Perform Recruitment and take the next step in their logistics career.
Customs Operations Coordinator in London employer: Perform Recruitment
Contact Detail:
Perform Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Operations Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and customs industry on LinkedIn. Join relevant groups and engage in discussions to get your name out there and learn about potential job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their customs processes and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to customs regulations and compliance. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Customs Operations Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customs Operations Coordinator role. Highlight your customs and import/export experience, and don’t forget to mention any relevant skills like your knowledge of UK & EU customs regulations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to the key responsibilities listed in the job description.
Show Off Your Attention to Detail: Since this role requires excellent attention to detail, make sure your application is free from typos and errors. A clean, well-organised application reflects your ability to manage customs documentation accurately.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Perform Recruitment
✨Know Your Customs Stuff
Make sure you brush up on UK and EU customs regulations before the interview. Being able to discuss specific customs procedures and demonstrate your knowledge of HMRC requirements will show that you're serious about the role.
✨Show Off Your Experience
Prepare examples from your past work where you've successfully managed customs import/export activities. Highlight any challenges you faced and how you overcame them, as this will illustrate your problem-solving skills and attention to detail.
✨Be Ready for Technical Questions
Expect questions about the Customs Declaration Service (CDS) and how you've used it in previous roles. Familiarise yourself with common scenarios and be prepared to explain how you would handle discrepancies or compliance issues.
✨Communicate Clearly
Since strong communication is key in this role, practice articulating your thoughts clearly and concisely. Think about how you would explain complex customs processes to someone without a background in logistics, as this will demonstrate your ability to collaborate effectively.