Air Export & Import Freight Coordinator
Heathrow / Slough area | £28000 DOE | Permanent, Full-Time, Office-Based
Perform Recruitment is hiring on behalf of our client, a well-established international freight forwarding and logistics business, for an Air Freight Coordinator to join their growing air operations team near London Heathrow.
The Role
You'll manage air freight shipments from booking through to delivery, working closely with overseas partners, airlines, UK customers and internal teams to keep cargo moving smoothly and in line with customs and trade rules.
What You'll Be Doing
- Arranging bookings from origin to destination with network partners, clients and internal teams, keeping everyone updated along the way
- Quoting shipments before they move, applying agreed rates and sourcing quotes from partners
- Building relationships with airlines for cargo space and rate negotiations
- Preparing Air Waybill pre-alerts accurately to avoid delays or penalties
- Tracking shipments from origin to destination and keeping destination partners informed
- Completing customs declarations correctly and on time, reporting any amendments to your manager straight away
- Making sure all shipments follow international trade regulations, customs procedures and control laws
- Liaising with HMRC and keeping customs procedures up to date
- Checking goods on the deferment account are approved for delivery before release
- Processing supplier and provider invoices within 48 hours of receipt
- Making sure insurance is charged correctly and claims are passed on promptly
- Following SOPs, meeting reporting deadlines and keeping the operating system up to date
- Suggesting improvements to customer workflow and ideas to grow the air freight product
- Supporting other departments and covering colleagues during holidays
What You'll Need
- At least 3 years' experience, ideally in freight forwarding
- Import and/or export multimodal experience
- Knowledge of air freight products and sales
- Working knowledge of INCOTERMS, export documentation and HMRC UK Trade Tariff (Volumes 1 & 3)
- Strong Excel and general Microsoft Office skills
- Good communication and presentation skills
- Well organised with strong attention to detail
- Able to work independently and as part of a team, with flexibility on working hours
Working Hours
Monday to Friday, 8:30am – 5:30pm (1-hour unpaid lunch), 40 hours per week, office-based
What's On Offer
- 20 days' annual leave plus bank holidays, rising by 1 day per year of service (up to 5 extra days)
- An extra paid day off to mark a personal milestone of your choice
- Enhanced pension, with employer contribution rising to 9% after 1 year
- Free annual pension and investment review with an independent financial adviser
- Death in Service cover at 3x salary after 6 months
- Private medical insurance after 1 year (subject to eligibility)
- Employee Assistance Programme for you and your family
- Employee discounts and benefits platform
Interested?
Apply now with your up-to-date CV, or get in touch with the Perform Recruitment team for a confidential chat.
Perform Recruitment — The right people, placed right.
Air Export & Import Freight Coordinator in London employer: Perform Recruitment
Join a dynamic international freight forwarding and logistics organisation in Basildon, where you will gain invaluable hands-on experience while pursuing a nationally recognised Level 3 apprenticeship. Our supportive work culture fosters growth and development, offering you the chance to rotate across various departments and learn essential skills in import/export procedures and customer service. With a commitment to employee development and a collaborative environment, we provide a unique opportunity for meaningful and rewarding employment.
