At a Glance
- Tasks: Support account growth and customer success while managing existing Puppet customers.
- Company: Join a global tech leader trusted by Fortune 100 companies.
- Benefits: Competitive salary, career growth, and a fun, collaborative work environment.
- Other info: Dynamic team culture with opportunities for personal and professional development.
- Why this job: Kickstart your career in sales with a focus on innovation and customer impact.
- Qualifications: 2-4 years in sales or customer-facing roles; SaaS experience preferred.
The predicted salary is between 30000 - 40000 € per year.
Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.
With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce.
Position Summary
The Manager of Sales for the Puppet team at Perforce is seeking an Associate Account Executive to support the growth and retention of an existing commercial customer base. This role is aligned to existing accounts with defined revenue expectations, focused on expansion, renewal support, and customer value realization. The Associate Account Executive will work closely with customers to identify growth opportunities, support sales execution, and help ensure long‑term customer success. This is a developmental role designed to build strong commercial sales fundamentals and prepare individuals for future full Account Executive responsibility.
Responsibilities
- Account Management & Revenue Growth
- Manage and support a portfolio of existing Puppet customers
- Identify upsell and cross‑sell opportunities, including license expansion and adoption of additional products
- Build and maintain relationships with technical stakeholders, economic buyers, and procurement contacts
- Conduct business reviews ahead of renewals to validate value delivered and identify potential growth or retention risks
- Sales Support & Execution
- Support opportunity progression within existing accounts, including discovery, quoting, and contract execution
- Assist in managing renewals, expansions, and commercial conversations aligned to customer needs
- Maintain accurate account data, opportunity details, and activity tracking in Salesforce
- Collaboration & Customer Success
- Partner closely with Customer Success, Sales Engineering, Product, Support, and Finance to ensure positive customer outcomes
- Serve as a trusted point of contact for customers, responding to questions and coordinating internal resources
- Share customer feedback internally to improve messaging, process, and product alignment
Requirements
- 2–4 years of experience in sales, account management, customer success, or a customer‑facing commercial role
- Experience with software, SaaS, or cloud solutions strongly preferred
- Understanding of account expansion, renewals, and customer lifecycle management
- Strong written, verbal, and presentation skills
- Familiarity with CRM tools (Salesforce preferred)
- Ability to analyze account data and identify growth opportunities
- Comfortable learning and supporting technical products and engaging with both technical and business stakeholders
- Ability to work independently, manage priorities, and collaborate effectively in a fast‑paced environment
All employees are expected to demonstrate AI fluency appropriate to their role and level, including responsible use of AI tools, sound judgment, and adherence to company AI governance and security policy standards. Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.
If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today!
Associate Account Manager - Puppet EMEA (AP) in London employer: Perforce
Perforce is an exceptional employer that champions creativity and collaboration, offering a vibrant work culture where employees are encouraged to grow and thrive. With a focus on wellness and professional development, team members enjoy the benefits of working in a dynamic environment that combines the agility of a start-up with the stability of a well-established company. Join us at Perforce, where your contributions are valued, and you can build a rewarding career while making a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Account Manager - Puppet EMEA (AP) in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Perforce on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Associate Account Manager role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by researching Perforce's products and services. Understand how they help customers and think about how you can contribute to their success. Show that you're not just interested in the job, but also in the company’s mission and values.
✨Tip Number 3
Practice your pitch! Be ready to discuss your previous sales experience and how it relates to account management. Use specific examples to demonstrate your skills in identifying growth opportunities and managing customer relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Perforce. Good luck!
We think you need these skills to ace Associate Account Manager - Puppet EMEA (AP) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Associate Account Manager role. Highlight your relevant experience in sales and account management, and show us how you can contribute to our team at Perforce.
Showcase Your Skills:We want to see your strong written and verbal communication skills shine through. Use clear examples from your past experiences to demonstrate how you've successfully managed accounts or supported customer success.
Be Authentic:Let your personality come through in your application. We value creativity and a sense of fun, so don’t be afraid to show us who you are and why you’re passionate about this role and the tech industry.
Apply Through Our Website:For the best chance of getting noticed, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets into the right hands!
How to prepare for a job interview at Perforce
✨Know Your Stuff
Before the interview, make sure you understand Perforce's products and services, especially Puppet. Familiarise yourself with their customer base and think about how you can contribute to account management and revenue growth.
✨Showcase Your Experience
Be ready to discuss your previous roles in sales or account management. Highlight specific examples where you've successfully identified upsell opportunities or managed customer relationships, as this will demonstrate your fit for the Associate Account Executive role.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could be about the team dynamics, the tools they use (like Salesforce), or how they measure success in customer retention. It shows you're genuinely interested and engaged.
✨Emphasise Collaboration Skills
Since the role involves working closely with various teams, be prepared to discuss how you've collaborated in the past. Share examples of how you’ve partnered with technical stakeholders or other departments to achieve customer success.
