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- Tasks: Lead complex solution deployments and mentor engineers while engaging with customers.
- Company: Join Perforce, a global leader in software solutions with a collaborative culture.
- Benefits: Enjoy competitive pay, wellness support, and opportunities for professional growth.
- Why this job: Make a real impact by solving tough challenges for top brands worldwide.
- Qualifications: 8+ years in technical consulting with expertise in databases and cloud environments.
- Other info: Be part of a dynamic team that values creativity and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Principal Professional Services Engineer
Join to apply for the Principal Professional Services Engineer role at Perforce Software
Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business.
With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce.
Position Summary: Sujan Pilli, Manager of the Professional Services team at Perforce is searching for a Principal Professional Services Engineer to join the team. You will lead complex solution deployments, mentor other engineers, and act as a trusted technical advisor for strategic customer engagements. This is a senior hands-on delivery role for someone who combines deep technical expertise with strong customer-facing skills, enabling you to design, implement, and optimize sophisticated Delphix solutions in enterprise environments.
You will bridge the gap between individual project execution and broader architectural strategy, collaborating closely with Enterprise Architects, Product Management, and Engineering to ensure customer success and repeatable best practices.
Responsibilities:
- Solution Leadership – Lead the design and delivery of complex Delphix deployments across on-premises, hybrid, and multi-cloud environments
- Customer Engagement – Serve as the primary technical point of contact for customers during implementation, guiding them through configuration, integration, and optimization
- Technical Authority – Provide deep expertise in databases, storage, networking, and automation as they relate to Delphix deployments
- Implementation Excellence – Translate business and technical requirements into actionable designs and execution plans, ensuring projects are delivered on time, within scope, and to high quality standards
- Mentorship & Enablement – Coach and mentor Professional Services Engineers on technical delivery, solution design, and troubleshooting approaches
- Best Practices Development – Create and maintain technical playbooks, automation scripts, and repeatable delivery frameworks
- Problem Resolution – Lead troubleshooting for critical deployment issues, engaging with Product Engineering and Support teams as needed
- Pre-Sales Collaboration – Partner with sales and solution engineering teams in scoping, estimation, and proof-of-concept activities
- Continuous Feedback Loop – Provide customer-driven insights to Product Management to guide product enhancements
Requirements:
- 8+ years of experience in Professional Services, Solutions Engineering, or similar technical consulting roles
- Strong expertise in at least one enterprise database platform (Oracle, SQL Server, PostgreSQL, MongoDB, etc.) including backup, recovery, replication, and performance optimization
- Hands-on experience deploying solutions in AWS, Azure, or GCP environments
- Proficiency in scripting or automation (Python, Bash, PowerShell, or similar)
- Familiarity with enterprise networking concepts, storage technologies, and security/compliance frameworks (GDPR, HIPAA, CCPA, etc.)
- Strong troubleshooting and performance tuning skills across database, OS, and infrastructure layers
- Excellent verbal and written communication skills with the ability to work effectively with both technical and business stakeholders
- Fluency in French is a strong plus
Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.
Please click here for: EOE & Belonging Statements | Perforce Software
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Principal Professional Services Engineer employer: Perforce Software
Contact Detail:
Perforce Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Professional Services Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Principal Professional Services Engineer role.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and customer engagement strategies. We recommend practising common interview questions related to database management and solution delivery. Show them you’re not just a tech whiz, but also a great communicator!
✨Tip Number 3
Don’t forget to showcase your problem-solving abilities! During interviews, share specific examples of how you’ve tackled complex deployment issues or mentored others. We want to see how you can bring value to the team at Perforce.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see your passion for the role and how you can contribute to our collaborative culture at Perforce.
We think you need these skills to ace Principal Professional Services Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Principal Professional Services Engineer role. Highlight your relevant experience, especially in deploying solutions and mentoring others. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention any specific projects that showcase your expertise.
Showcase Your Technical Skills: Since this role requires deep technical expertise, make sure to highlight your experience with databases, cloud environments, and automation tools. We love seeing concrete examples of how you've tackled complex challenges in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining our team at Perforce!
How to prepare for a job interview at Perforce Software
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around databases and cloud environments. Be ready to discuss your hands-on experience with platforms like AWS, Azure, or GCP, and how you've tackled complex deployments in the past.
✨Showcase Your Customer Engagement Skills
Since this role involves a lot of customer interaction, prepare examples that highlight your ability to communicate effectively with both technical and non-technical stakeholders. Think about times when you guided clients through challenging implementations.
✨Demonstrate Problem-Solving Prowess
Be ready to share specific instances where you resolved critical deployment issues. Discuss your troubleshooting methods and how you collaborated with teams to ensure successful outcomes. This will show your capability as a technical authority.
✨Emphasise Mentorship Experience
As a Principal Professional Services Engineer, mentoring is key. Prepare to talk about your experience coaching others, whether it’s through formal training or informal guidance. Highlight how you’ve helped team members grow their skills and improve delivery.