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For Companies At a Glance
- Tasks: Support existing customers, identify growth opportunities, and ensure long-term success.
- Company: Join Perforce, a leader in software solutions with a focus on innovation.
- Benefits: Competitive salary, career development, and a collaborative work environment.
- Other info: Dynamic team culture with opportunities for growth and learning.
- Why this job: Kickstart your sales career while making a real impact on customer success.
- Qualifications: 2-4 years in sales or customer-facing roles; familiarity with SaaS preferred.
The predicted salary is between 30000 - 40000 £ per year.
The Manager of Sales for the Puppet team at Perforce is seeking an Associate Account Executive to support the growth and retention of an existing commercial customer base. This role is aligned to existing accounts with defined revenue expectations, focused on expansion, renewal support, and customer value realization. The Associate Account Executive will work closely with customers to identify growth opportunities, support sales execution, and help ensure long‑term customer success. This is a developmental role designed to build strong commercial sales fundamentals and prepare individuals for future full Account Executive responsibility.
Responsibilities
- Account Management & Revenue Growth: Manage and support a portfolio of existing Puppet customers. Identify upsell and cross‑sell opportunities, including license expansion and adoption of additional products. Build and maintain relationships with technical stakeholders, economic buyers, and procurement contacts. Conduct business reviews ahead of renewals to validate value delivered and identify potential growth or retention risks.
- Sales Support & Execution: Support opportunity progression within existing accounts, including discovery, quoting, and contract execution; assist in managing renewals, expansions, and commercial conversations aligned to customer needs; maintain accurate account data, opportunity details, and activity tracking in Salesforce.
- Collaboration & Customer Success: Partner closely with Customer Success, Sales Engineering, Product, Support, and Finance to ensure positive customer outcomes; serve as a trusted point of contact for customers, responding to questions and coordinating internal resources; share customer feedback internally to improve messaging, process, and product alignment.
Requirements
- 2-4 years of experience in sales, account management, customer success, or a customer‑facing commercial role.
- Experience with software, SaaS, or cloud solutions strongly preferred.
- Understanding of account expansion, renewals, and customer lifecycle management.
- Strong written, verbal, and presentation skills.
- Familiarity with CRM tools (Salesforce preferred).
- Ability to analyze account data and identify growth opportunities.
- Comfortable learning and supporting technical products and engaging with both technical and business stakeholders.
- Ability to work independently, manage priorities, and collaborate effectively in a fast‑paced environment.
All employees are expected to demonstrate AI fluency appropriate to their role and level, including responsible use of AI tools, sound judgment, and adherence to company AI governance and security policy standards.
Equal Opportunity Employer: Perforce Software.
Associate Account Executive - Puppet EMEA (AP) employer: Perforce Software
Contact Detail:
Perforce Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Account Executive - Puppet EMEA (AP)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how important it is to build relationships; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially Puppet’s offerings. We want you to be able to discuss how you can add value and support their growth right from the get-go.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds. We believe that a little courtesy can make a big difference.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you a better chance of being noticed by hiring managers.
We think you need these skills to ace Associate Account Executive - Puppet EMEA (AP)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Associate Account Executive. Highlight your experience in sales, account management, and customer success, especially if you've worked with software or SaaS solutions. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Mention specific experiences that demonstrate your ability to manage accounts and drive revenue growth.
Showcase Your Communication Skills: Since strong written and verbal communication is key for this position, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Perforce Software
✨Know Your Stuff
Before the interview, make sure you understand Puppet's products and how they fit into the market. Familiarise yourself with their customer base and think about how you can add value to existing accounts. This will show your potential employer that you're genuinely interested and ready to contribute.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully managed accounts or identified growth opportunities. Be ready to discuss how you approached upselling or cross-selling in previous roles. This will demonstrate your ability to drive revenue growth, which is key for this position.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their team dynamics and how they collaborate with other departments. This shows that you value teamwork and are keen to integrate well within their culture.
✨Be Data-Driven
Since the role involves analysing account data, come prepared with examples of how you've used data to inform your decisions in past roles. Discuss any experience you have with CRM tools like Salesforce, as this will highlight your technical proficiency and readiness to manage account details effectively.