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For Companies At a Glance
- Tasks: Manage customer orders, resolve inquiries, and maintain customer data in a dynamic environment.
- Company: Leading confectionery company with a strong focus on customer service.
- Benefits: Competitive salary, flexible working arrangements, and great benefits after probation.
- Why this job: Join a vibrant team and play a key role in supply chain management.
- Qualifications: 3 years of FMCG customer service experience and SAP proficiency required.
- Other info: Opportunity for career growth in a supportive and innovative workplace.
The predicted salary is between 28800 - 43200 £ per year.
A leading confectionery company is seeking a Customer Services Representative in Windsor. This role plays a vital part in supporting the supply chain management through customer order management.
Key responsibilities include:
- Managing orders
- Resolving inquiries
- Maintaining customer data
Ideal candidates should have:
- 3 years of FMCG customer service experience
- Strong knowledge of supply chain processes
- Proficiency in SAP
Competitive salary and benefits offered, along with flexible working arrangements post-probation.
UK FMCG Customer Services Pro - Hybrid in Windsor employer: Perfetti Van Melle
Contact Detail:
Perfetti Van Melle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK FMCG Customer Services Pro - Hybrid in Windsor
✨Tip Number 1
Network like a pro! Reach out to people in the FMCG industry, especially those working in customer services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your supply chain knowledge. Be ready to discuss how you’ve managed orders and resolved inquiries in your previous roles. We want to see that you know your stuff!
✨Tip Number 3
Show off your SAP skills! If you’ve got experience with this software, make sure to highlight it during your conversations. It’s a big plus for the role, and we love seeing candidates who are tech-savvy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who fit the bill.
We think you need these skills to ace UK FMCG Customer Services Pro - Hybrid in Windsor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your FMCG customer service experience and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Showcase Your SAP Skills: Since proficiency in SAP is a must-have, make sure to mention any specific experiences you have with it. If you've used it to manage orders or resolve inquiries, let us know how you did it!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you're the perfect fit for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Perfetti Van Melle
✨Know Your FMCG Stuff
Make sure you brush up on your knowledge of the FMCG sector, especially in customer service. Be ready to discuss how your previous experience aligns with the role and how you've handled customer inquiries or order management in the past.
✨Get Familiar with SAP
Since proficiency in SAP is a must, take some time to review its functionalities. If you can, practice using it or at least be prepared to talk about how you've used similar systems in your previous roles.
✨Showcase Your Problem-Solving Skills
Customer service is all about resolving issues. Think of specific examples where you've successfully managed customer complaints or streamlined processes. This will demonstrate your ability to handle challenges effectively.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s supply chain processes or their customer service strategies. This shows your genuine interest in the role and helps you understand if the company is the right fit for you.
