At a Glance
- Tasks: Own major retail accounts and drive growth through strategic partnerships and exceptional execution.
- Company: Join PerfectTed, Europe's leading matcha brand in a fast-paced, founder-led environment.
- Benefits: Enjoy competitive salary, EMI options, learning budget, and 25 days annual leave.
- Other info: Dynamic Shoreditch office filled with ambitious, high-performing individuals.
- Why this job: Make a real impact in a rapidly growing business while building strong customer relationships.
- Qualifications: 5+ years in FMCG with proven account management and commercial skills.
The predicted salary is between 60000 - 75000 £ per year.
Location: The Tea Building, Shoreditch, London (5 days/week in-office)
Reports to: Head of Sales
Works With: Supply Chain, NPD, Technical, Finance, Operations & Retail Partners
Employment Eligibility: Must have full right to work in the UK
At PerfectTed, we believe in PRICE — our core virtues that shape everything we do:
- Progress – We embrace growth, learning, and continuous improvement
- Resilience – Challenges don't stop us; they push us to be better
- Intensity – We move fast and execute with passion and purpose
- Consistency – Greatness comes from showing up every day
- Entrepreneurialism – We take ownership, think outside the box, and find solutions
PerfectTed is on a mission to spread positive energy and help people feel their best, energised, focused and ready to take on the day, without compromise. Founded in 2021, we've grown to become Europe's leading matcha brand and one of the UK's fastest-growing FMCG businesses. Today, our products are stocked in thousands of retailers across the UK and internationally, with ambitious plans to continue scaling at pace. We're a fast-moving, founder-led business where decisions happen quickly, ideas are encouraged, and everyone has the opportunity to make a real impact.
PerfectTed is looking for a Senior National Account Manager to take ownership of a portfolio of major retail customers and help drive the next phase of our UK growth. This is a high-impact, cross-functional role for someone who knows how to build strong customer relationships, lead complex commercial projects, and deliver exceptional execution from opportunity through to launch. You'll be the commercial owner for your customer portfolio, working closely with Supply Chain, NPD, Technical, Finance and Operations to ensure we deliver best-in-class partnerships while identifying new opportunities for growth. You'll also line manage a Sales Executive, providing coaching, direction and support to ensure customer administration, follow-ups and internal coordination are delivered to an exceptional standard.
Account Management & Customer Relationships
- Own and grow relationships across a portfolio of major retail customers
- Act as the primary commercial contact for your accounts
- Build long-term strategic partnerships through exceptional customer service
- Identify opportunities to grow revenue, improve performance and strengthen customer relationships
- Lead regular business reviews, negotiations and commercial planning sessions
- Lead commercial projects from initial opportunity through to successful launch
- Coordinate cross-functional teams to ensure projects remain on track
- Manage multiple launches and commercial initiatives simultaneously
- Ensure customers receive a seamless experience across every stage of the process
- Own account plans, forecasts and commercial performance
- Manage customer P&Ls and deliver against revenue and margin targets
- Forecast accurately across monthly, quarterly and annual planning cycles
- Identify opportunities to improve profitability, execution and service levels
Cross-Functional Leadership
- Partner closely with Supply Chain, NPD, Technical, Finance and Operations
- Align internal teams to deliver outstanding execution
- Remove roadblocks and keep projects moving at pace
- Drive collaboration across the business to deliver an exceptional customer experience
- Line manage and develop a Sales Executive
- Provide coaching, guidance and regular feedback
- Ensure account administration, reporting and customer follow-up are delivered to a consistently high standard
Requirements
Must-Haves
- 5+ years' experience in an FMCG commercial, National Account or customer-facing role
- Proven experience managing and growing major retail customer relationships
- Strong commercial and financial acumen, including P&L ownership
- Experience forecasting against monthly, quarterly and annual targets
- Excellent project management skills and experience coordinating cross-functional teams
- Outstanding communication, negotiation and stakeholder management skills
- Highly organised, proactive and comfortable working autonomously
- AI-first mindset (non-negotiable) – you actively use AI to improve the way you work.
Nice-to-Haves
- Experience working with UK grocery retailers
- Food & drink or FMCG experience
- Experience within a founder-led or high-growth business
The Ideal Candidate
- Commercially sharp and customer obsessed
- An exceptional relationship builder who earns trust both internally and externally
- Calm under pressure and comfortable managing multiple priorities
- Highly organised with excellent attention to detail
- A proactive problem solver who takes ownership and makes things happen
- Collaborative, positive and energised by working in a fast-paced environment
- Excited by helping build one of the UK's fastest-growing consumer brands
EMI Options Scheme (real equity upside in one of the UK's fastest-growing brands)
£1,000 annual Learning & Development budget
25 days annual leave, plus bank holidays
A beautiful Shoreditch office full of ambitious, high-performing people
The opportunity to make a genuine impact in a business growing at exceptional speed
HOW TO APPLY
Recruitment Agencies: We're currently managing hiring directly and are not partnering with external recruitment agencies for this role. Any unsolicited CVs sent to PerfectTed or team members will be treated as direct applications.
Senior National Account Manager in London employer: PerfectTed
At PerfectTed, we pride ourselves on fostering a dynamic and creative work environment where your storytelling skills can truly shine. With opportunities for professional growth, including EMI options, and a vibrant office located in the heart of Shoreditch, you'll be part of a passionate team dedicated to capturing impactful moments and shaping our brand's visual narrative. Join us to not only advance your career but also to contribute to meaningful content that resonates with audiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior National Account Manager in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior National Account Manager at PerfectTed, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including PerfectTed. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior National Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior National Account Manager in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for PerfectTed:When writing your cover letter, make sure to tailor your message specifically for PerfectTed. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at PerfectTed
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show PerfectTed that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show PerfectTed that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with PerfectTed’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
