Demand Planner

Reports to: Demand Planning Manager

Works With: Sales, Brand & Marketing, Finance, Procurement & Production Planning

Employment Eligibility: Must have full right to work in the UK

PerfectTed is on a mission to spread positive energy and help people feel their best: energised, focused and ready to take on the day, without compromise.

We're Europe's leading matcha brand and one of the UK's fastest-growing FMCG businesses, scaling rapidly across DTC, retail, out-of-home and international.

Growth like this only works if we have the right stock in the right place at the right time. We're looking for a planner who can turn commercial ambition into a forecast the whole

business can order, make and sell against.

Progress – We embrace growth, learning, and continuous improvement

Resilience – Challenges don't stop us; they push us to be better

Intensity – We move fast and execute with passion and purpose

Consistency – Greatness comes from showing up every day

Entrepreneurialism – We take ownership, think outside the box, and find solutions

As our Demand Planner, you'll lead the rolling 12-month demand reviews with our commercial teams and turn their plans into an accurate forecast.

You'll work closely with Sales, Brand & Marketing, Finance, Procurement and Production Planning, and support the wider S&OP objectives.

It isn't just about owning the forecast. A big part of the role is helping commercial colleagues plan effectively, so the forecast gets better every cycle.

Leading S&OP Weeks 1–2 Reviews with Commercial

• Lead the weeks 1–2 review with Sales, Brand & Marketing, bringing the latest sales, stock and forecast position to every session
• Capture all commercial inputs (listings, promotions, activations and launches) in the forecast, each with a clear owner and deadline
• Coach commercial colleagues on effective planning: what good input looks like, how far in advance it's needed, and how late changes affect stock and service levels
• Use forecast accuracy and bias to show where inputs have landed or missed, building planning capability across the team over time

Forecasting

• Maintain the rolling 12-month demand forecast across all SKUs and channels: DTC, UK retail and international
• Support scenario planning on launches, price changes and promotions
• Maintain and refine forecast accuracy KPIs, and flag where and why accuracy is slipping

Supply & Operations

• Share stock and demand updates with Ops, including Procurement and Production Planning, to feed supply planning and the regular MRP run
• Actively manage stock risks across the portfolio
• Flag demand changes to the Supply Planning team so the right decisions are made early

Data & Reporting

• Analyse historical sales data across all channels to spot trends and anomalies
• Keep forecast data clean, well organised and centrally stored
• Run and maintain dashboards and reports on forecast accuracy, weeks cover and stock risk for Sales, Ops and the Founders
• Prepare the demand view for each S&OP cycle and make sure commercial review decisions are reflected in the final plan
• Partner with Finance to align the volume forecast with the P&L, budgets and S&OP
• Help embed our demand planning and S&OP routines across the business
• Suggest and build improvements to tools, templates and automations (e.g. Excel, Power Query) that save time or improve accuracy

What Success Looks Like

• 30 days: You know the forecast model, data sources and S&OP calendar, have sat in on the commercial reviews and have met each stakeholder
• 60 days: You're leading the weeks 1–2 review, with inputs captured and actions followed up. The first forecast accuracy report has gone to Sales, Ops and the Founders
• 90 days: You run the full cycle independently, commercial colleagues bring inputs earlier and in the right format, and you've proposed at least one improvement to our tools or process

Must-Haves

• Experience in demand planning, supply chain or commercial analysis, ideally in food and drink or FMCG
• Advanced Microsoft Excel: pivots, lookups and Power Query, with the ability to build and maintain a forecast model
• Confidence leading a meeting with commercial colleagues, questioning their inputs and explaining the impact of late changes
• Patience and credibility when coaching colleagues who aren't planners on with Sales, Marketing, Finance and Ops
• Full right to work in the UK
• AI-first mentality – you actively use AI to improve how you work, from forecasting and analysis to reporting and automation

Nice-to-Haves

• Exposure to S&OP or integrated business planning
• Experience forecasting for UK retail and DTC channels
• Familiarity with an ERP or inventory system such as Unleashed, and with Shopify data
• Experience building dashboards or automating recurring reports

The Ideal Candidate Is

• Organised and numerate, as comfortable challenging a forecast as building one
• The natural bridge between Commercial and Ops
• Calm and credible under pressure when plans change late
• A patient coach who makes planning easy for non-planners
• Proactive about spotting risks and fixing processes rather than waiting to be asked
• Comfortable operating at pace in an ambitious, founder-led environment
• Competitive salary + EMI options scheme
• A stunning Shoreditch office at the Tea Building
• The chance to shape how a fast-growing brand plans, makes and sells

TLDR

PerfectTed is scaling fast and we're looking for a Demand Planner to own our rolling 12-month forecast and help our commercial teams plan better every cycle. If you're an organised, numerate planner who loves bridging Commercial and Ops, this is your role.

Recruitment Agencies

We're managing hiring directly and are not partnering with external recruitment agencies for this role. Any unsolicited CVs sent to PerfectTed or members of the team will be treated as direct applications.

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