At a Glance
- Tasks: Manage contracts, ensure compliance, and lead a dynamic team in a luxury residential estate.
- Company: High-end luxury residential estate with a focus on quality and client satisfaction.
- Benefits: Competitive salary, flexible hours, travel paid, 25 days holiday, and bonuses.
- Other info: Opportunities for professional development and team-building events.
- Why this job: Join a prestigious team and make a real impact in luxury property management.
- Qualifications: Strong contract management skills and excellent communication abilities required.
The predicted salary is between 65000 - 70000 £ per year.
Reports to: Operations Management
HIGH END LUXURY RESIDENTIAL ESTATE OF AROUND 400 APARTMENTS
Package hours & Salary:
- Monday to Friday 8 – 5 (flexibility needed)
- £65,000 - £70,000 exp depending
- All equipment provided, smart phone, laptop etc.
- Travel Paid
- 25 days holiday increasing with length of service
- Pension
- Bonus structure
- Incentives
- Team building events
- Study & course support
Responsible for: Supervisors, Engineers & Apprentices, Admin
Job description:
To ensure all works are technically compliant, run smoothly, and on programme. Reactive callouts completed on time and to customer satisfaction. Provide technical assistance/fault finding to engineers & resolve problems at site level. Auditing and updating of site logbooks. Reporting/Rectifying site issues. Liaising with contractors/clients. Managing client relationships. Ensuring Contractual requirements are met. Pursue new business and cost-effective delivery. Operations, Finances and Sales.
Key Responsibilities:
- Ensure contractual requirements are met, and processes are adhered to
- Ensure effective running of all PPM, reactive, and remedial work
- Ensure quotations are pursued and actioned
- Ensure site team have the training, resources and support to deliver allocated jobs
- Ensure contractors adhere to client requirements and QC finished work
- Ensure records are accurate, up-to-date and available for audits
- Ensure Compliance with Health and Safety regulations/risk assessments
- Improve profitability by pursuing efficient delivery
- Maintain stock levels to allow “First Time Fix”
- Manage client expectations to ensure customer satisfaction
- Lead recruitment and develop staff via reviews and appraisals
Personal responsibilities:
- Always present a professional image, both to staff and to clients, and be a ‘role model’ for the team
- Be willing to work in excess of usual working hours when the balance of the company’s work or allocated responsibilities requires this. We do not expect excessive working hours, rather we require flexibility when there is a clear benefit to the company
- Understand the consequences of your actions and actively share responsibility in resolutions for the success of the company
- Take a personal interest in individuals’ progress, providing appropriate feedback on the performance of each team member and support development
- Ensure fair treatment for all, adopting the principles of equal opportunity
Team responsibilities:
- Adhere to basic employment and Health and Safety law
- Provide appropriate levels of coaching, development and support to staff, and recognise that everyone is different:
- Identify individual development needs
- Clarify what will be expected
- Support and develop as appropriate
- Deal with issues fairly and effectively
- Create the environment to take ownership and contribute towards making decisions
- Provide encouragement to input ideas and constructively challenge decisions made
Key Results Areas:
- Operations - Successfully deliver work on time and within budget
- Meet relevant KPIs
- Team engagement
- Finances - Contract revenue
- Minimise wastage to maximise profitability
- Minimise return visits; aim for “First Time Fix”
- Minimise damage and wastage of materials
- Sales - Pick up remedial works and increase revenue streams
- Client Satisfaction - Quantity of complaints
- Contract retention
- Feedback
Key Skills Required:
- Strong Contract Management skills & experience
- Good time management skills
- Good technical knowledge & experience
- Professional qualifications
- Good computer literacy
- Strong Commercial acumen
- Excellent communication skills (written and verbal)
- Excellent client management skills
Please apply today! We aim to respond to you within 3 working days.
Contract Manager employer: Perfectly Recruiting
Join a leading FM service provider in the vibrant Canary Wharf, where you will be part of a brand new in-house team dedicated to maintaining high standards across a vast 92-acre infrastructure. With a strong focus on employee growth, we offer extensive benefits including 25 days holiday, a comprehensive pension scheme, and opportunities for further training, all within a supportive work culture that values your contributions and career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Contract Manager at Perfectly Recruiting!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Perfectly Recruiting or be willing to refer you for that Contract Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Perfectly Recruiting who’s on the lookout for their next Contract Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Contract Manager role at Perfectly Recruiting!
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Perfectly Recruiting. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Perfectly Recruiting
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Perfectly Recruiting. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
