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- Tasks: Manage property portfolios and provide top-notch customer service to clients and lessees.
- Company: Established Block Management company with a strong reputation in the Home Counties.
- Benefits: Competitive salary, supportive team environment, and opportunities for career advancement.
- Why this job: Join a growing company and make a real difference in property management.
- Qualifications: 3+ years experience in property management or as an Assistant Property Manager.
- Other info: Immediate start available; low staff turnover indicates a great workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
Property Manager, Block Manager My client is a well established Block Management company based in Borehamwood who provide an excellent service to their clients mainly around the Home Counties but with a couple of sites in the North of England and on the South Coast. This is a new role in the business as part of their expansion. We are therefore looking for a person who has at least 3 years experience as either an Assistant Property Manager who is ready to step up or an experienced Property Manager. The role responsibilities include:- Managing Clients and Lessees in the effective management of the property portfolio by proving efficient and accurate administrative support for the day to day running of each block or development. * Responsibility for good all round excellent customer service * Dealing with customer queries verbally and in written form. * To take ownership of day to day maintenance matters, ensuring the process (from the problem being reported to its completion) is handled effectively and efficiently. * To place orders with suppliers and liaise with them accordingly. * Manage e-mails and ensure all filing is up to date. * Negotiate annual service charge * Produce annual expenditure/budget for clients * Liaison with support staff as necessary in order to provide an accurate and efficient service to clients. * Assist with the issuing of all letters to customers * Handling insurance claims (acting as post box) * Manage your own portfolio (by improving legal/Lease knowledge and gaining experience of meetings/site visits) * Raising jobs on the database and dealing with access arrangements for suppliers * Ensuring when orders are raised the correct fund and heading is always used. * Completion of jobs, any problems which arise (or you identify may arise) or where there is a knowledge gap. * Attending meetings with clients to discuss Accounts and renewals and major projects * Raising ad-hoc problems regarding workloads and matters of a more urgent nature, as and when they occur. The company have a very low turnover in staff. Candidates must live within easy commuting distance of Borehamwood, Herts and have their own vehicle. This role has an immediate start. Please apply now with a covering letter outlining your skills and experience which make you the ideal candidate for this role
Property Manager, Block Manager employer: Perfect Team
Contact Detail:
Perfect Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager, Block Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend local events or join online forums where you can meet industry professionals. You never know who might have a lead on that perfect Property Manager role!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to block management and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service and problem-solving. Use real-life examples from your past roles to demonstrate your skills. Confidence is key, so rehearse until you feel ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Property Manager gig. Plus, applying directly shows your enthusiasm and commitment to joining the team. Let’s get you that interview!
We think you need these skills to ace Property Manager, Block Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 3+ years of experience in property management or as an Assistant Property Manager. We want to see how your background aligns with the role, so don’t hold back on those relevant skills!
Tailor Your Covering Letter: Your covering letter is your chance to shine! Tailor it specifically to this role by mentioning how you can provide excellent customer service and manage client queries effectively. We love seeing personalised applications!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the property management world!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Perfect Team
✨Know Your Stuff
Make sure you brush up on your property management knowledge, especially around block management. Familiarise yourself with common issues that arise in the role, like service charge negotiations and maintenance processes. This will show that you're not just interested in the job, but that you understand it too.
✨Showcase Your Customer Service Skills
Since excellent customer service is key in this role, prepare examples of how you've handled client queries or resolved issues in the past. Think about specific situations where you went above and beyond to ensure satisfaction, as this will demonstrate your commitment to providing top-notch service.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle various scenarios related to property management. Practice responses to questions like how you would deal with a maintenance issue or manage a difficult client. This will help you think on your feet and show your problem-solving skills during the interview.
✨Prepare Your Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company and the role. Ask about their approach to client management or how they support their staff's professional development. This shows you're genuinely interested and helps you assess if the company is the right fit for you.