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- Tasks: Manage daily operations, ensuring drivers are on time and vehicles are maintained.
- Company: Join a growing group travel company providing exciting trips for tourists.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team that values strong relationships and excellent service.
- Qualifications: Experience in vehicle management or the travel industry is preferred; CPC license is a plus.
- Other info: Flexible hours with occasional weekend work; ideal for those near Heathrow.
TPT2241 Duty Operations Manager As part of my clients’ expansion they are seeking an experienced Duty Operations Manager to join this growing group travel company who provide trips for tourists for day trips and short breaks using their own fleet of vehicles. The role is based near Heathrow, Candidates must have Coach Drivers CPC licence and PSV and experience of managing coaches/psv vehicles. The responsibilities will include:- * Ensuring Drivers report for duty on time * Purchase uniforms on behalf of new and existing drivers * Ensure Drivers are fully conversant with their work schedule and know their route * Monitor work performance * Follow up on late pick ups, complaints etc * Liaise regarding day to day vehicle maintenance issues with the engineering depart. * Build strong relationships with clients * Prepare and submit reports * People Management and Project Management * Produce timetables and schedules This is a busy and diverse role working a shift pattern which is 5 days on and 3 days off Ideally you will have experience in a similar environment or could be a Coach Driver who would like a change in direction who has excellent IT skills and the ability to manage the operation. Ideal candidates will have experience working for travel industry, coach companies, bus companies etc. If you live within easy commuting distance of the Heathrow area, Hayes, Hillingdon, Slough, Iver, Uxbridge or surrounding area’s ideally have a current CPC licence and experience in a similar role, please apply now
Duty Operations Manager employer: Perfect Team
Contact Detail:
Perfect Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Operations Manager
✨Tip Number 1
Familiarize yourself with the logistics and operations of the travel industry. Understanding how vehicle management and scheduling work will give you an edge in discussions during the interview.
✨Tip Number 2
Network with professionals in the travel and transport sectors. Building connections can provide insights into the company culture and expectations, which can be beneficial when you apply.
✨Tip Number 3
Prepare to discuss your experience with people management and project management. Be ready to share specific examples of how you've successfully managed teams or projects in the past.
✨Tip Number 4
If you have a CPC licence, highlight it! Even though it's not essential, having this qualification can set you apart from other candidates and show your commitment to the role.
We think you need these skills to ace Duty Operations Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Duty Operations Manager position. Make sure you understand the key responsibilities and required skills, especially those related to vehicle management and logistics.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in operations management, particularly in the travel or transport industry. Mention specific examples where you successfully managed teams, schedules, or logistics.
Showcase Your Skills: Make sure to highlight your IT skills and any relevant certifications, such as a CPC licence. If you have experience with project management or people management, be sure to include that as well.
Tailor Your Application: Customize your application materials to reflect the language and requirements mentioned in the job description. Use keywords from the listing to demonstrate that you are a good fit for the role.
How to prepare for a job interview at Perfect Team
✨Know the Logistics
Familiarize yourself with logistics management, especially in the travel industry. Be prepared to discuss how you would ensure drivers report on time and manage vehicle schedules effectively.
✨Demonstrate People Management Skills
Highlight your experience in managing teams and building relationships. Be ready to share examples of how you've successfully managed staff performance and resolved conflicts.
✨Showcase Your IT Proficiency
Since excellent IT skills are essential for this role, be prepared to discuss the software and tools you have used for scheduling, reporting, and communication in previous positions.
✨Prepare for Scenario Questions
Expect questions about handling late pickups or complaints. Think of specific situations from your past experience where you successfully navigated challenges and maintained client satisfaction.
